Paige2112 Posted June 18, 2024 Posted June 18, 2024 Hello, I'm on a Mac and ever since updating Affinity my print settings aren't saving. I use this software to print out greeting card orders and because of the constant reset (even if I try to save settings it resets to default) I'm accidentally printing with the wrong settings on expensive paper. Sometimes I print hundreds of orders a day and don't have time to reset print settings every time I print a project. Is there a workaround for this? Saving settings doesn't work. I have tried saving my settings and it resets to default even when choosing the saved setting (including paper size and print quality/paper type). Any help would be much appreciated. Alex Parker 1
Staff Lee D Posted July 19, 2024 Staff Posted July 19, 2024 @Paige2112 Welcome to the forums. The Print window in our apps is provided by the OS, which version of macOS are you using? Just from a quick test (Photo V2/macOS Sonoma) I created a custom print preset and did a print. Closed the print window and reopened and the preset was still set.
Jonseph Posted August 20, 2024 Posted August 20, 2024 Hi - did you get anywhere with this? I'm having exactly the same problem since an update. The previous settings still work, but any new ones I save simply don't work. I'm guessing this must be a bug as it worked fine a while ago
nonoj Posted August 21, 2024 Posted August 21, 2024 Affinity Photo 2.5.4, Mac OS 14.6.1 (23G93) I have the same if not similar problem when saving a custom print preset. Some things are saved, like profiles to use, BW v. color. The paper size is saved but orientation, borderless or margin, and scale are not. These options should be saved in a custom print profile or the profile is useless because everything is in different drop down boxes and I have to check all of them to ensure they are all set correctly every time I print. What's more after I print one image and go to print the next, the custom print preset is "remembered" in the print dialog but the options have reset themselves again. Without a reliable custom print preset I have to use a different app to print, which is a shame, because I have most of my other image processing needs so well covered by Affinity Photo.
DebSki Posted August 30, 2024 Posted August 30, 2024 Hi I've just discovered this! I had to print a document yesterday from A Publisher 2.5.3 & fortunately, prior to printing spotted that single sided was selected & changed that, however I didn't spot that collate wasn't ticked, so I've just had to collate my printed pages (luckily, only 6 sheets/document & only 12 copies!) I've just gone back into AP this morning, same document, to make sure that the collate box is ticked for next time/to edit printing preferences & discovered that a) it was back to single sided & b) there doesn't appear to be a preference setting for printing. Previously, I've just hit print & the document printed on both sides (the default on my PC) & collated the document - which surely should be the default setting???? It's almost ridiculous that there's a collate button. Surely everyone that prints several copies of a multi-page document wants it collated?! Windows 10 Home
walt.farrell Posted August 30, 2024 Posted August 30, 2024 3 hours ago, DebSki said: Previously, I've just hit print & the document printed on both sides (the default on my PC) & collated the document - which surely should be the default setting???? It's almost ridiculous that there's a collate button. Surely everyone that prints several copies of a multi-page document wants it collated?! Collation is a printer feature, which printers (and Windows, and Windows applications) allow to be activated or not. Just like single- or double-sided printing. Are you sure it's set as the default for your printer? You can see and set the the printer defaults using Windows Settings. (I can't give the exact path until later when I'm at my Windows PC.) -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
DebSki Posted August 31, 2024 Posted August 31, 2024 I'm not sure that you're correct that collations is a printer setting, I think it's a programme setting. That said, I've just opened a multi-page Word doc & selected print. Collation is selected as standard. Ditto, double sided printing is my default setting - but NOT in AP now. Was before, as before this latest update, I never had to select double sided Previously (2 months ago, & before that) when I've gone to print my newsletter in AP, it's just come out collated - I never had to select collate. As I said, surely that should be the default option. It's not much fun walking round the kitchen table collating documents (done it many times - several thousand 30 page documents) when they can (should) come out of the printer ready to be stapled. To my mind, this is a step backwards At the very least, there should be the option(s) to save your preferred print settings in preferences, or to save against a document &/or document template
NapaArtist Posted October 18, 2024 Posted October 18, 2024 I am still having this issue; I did not see here that this bug was resolved. I'm on macOS Sonoma 14.6 since I still have an intel macBook Pro. Using Affinity 2.6.5, it's hit or miss, usually miss, to save the Print Dialog presets. I have a fine art print business, and I have to check the Printer Settings every single time to make sure I don't have the wrong paper type selected for my Epson SureColor P800. I'm seeing two problems: 1). The Preset displayed is, for example, Epson Cold Press Natural, but the Printer Settings are for glossy paper. Sometimes, just clicking the mouse over the same preset gets the Printer to switch to Cold Press Natural, or 2). I cannot get the Preset to save for Cold Press Bright at all. I set the Printer for Cold Press Bright, save Preset as Cold Press Bright, but it always returns to glossy. It's especially annoying that I have to set as a NEW preset every time- it wont save over a pre-existing name for a Preset- so I have Cold Press Bright, Cold Press Bright1, Cold Press Bright2, etc, and they are ALL wrong.
nonoj Posted October 18, 2024 Posted October 18, 2024 Not sure if this really fixes the problem or not. But I have a Canon PRO-300 and when I chanced to look at "Printers & Scanners" in System Settings I noticed "Canon PRO-300 series" and "Canon PRO-300 series 2" listed under printers. The first had an "ink low" message associated with it while the second had an "idle" message associated with it. Neither printer was designated as default. Since I knew my ink levels were fine I set the "Canon PRO-300 series 2" to default printer. I created a new preset in Affinity Photo and so far after opening and closing AP several times, almost all the settings for the new preset stick. The only setting that doesn't stick is "Fit Type" under "Range and Scale". The preview window is tinted red and the image in the preview box is cropped. "Fit to Printable" is selected but I have to click it twice to remove the red tint and have an accurate preview. I have not yet wanted to waste paper printing while the preview was looking weird. It might just be a glitch with the preview but I don't have the time to play with it. I have a crunch printing job in progress and will test further when that is completed. And I will post any of my findings on this thread.
NapaArtist Posted October 18, 2024 Posted October 18, 2024 (edited) After playing with the settings, I THOUGHT I discovered what the issue is. When you save a Preset, you have the radio button choices "Custom" or "Print Job". I'm not sure what "Print Job" will do for. you, but if I choose "Custom", I am able to start creating a list of Presets for my printer that persist as expected. I am attaching two screenshots showing 1). the Print Preset dialog menu and 2). the list of presets that I've started creating. However, when I went back to actually use my presets, they went right back to not working again. If this forum allows, I will attached a short clip of what happened. Essentially, when I went to use my Preset that I tested once, it reverted to Glossy paper again which for some reason seems to be the default. Preset DIalog still fails.mov Edited October 18, 2024 by NapaArtist Fix didn't work after all
nonoj Posted October 18, 2024 Posted October 18, 2024 Thanks everyone for your attempts to help, especially NapaArtist since you provided such clear guidance on how you may be able to handle this issue. But I give up. I tried using Custom preset as suggested, closed and reopened Affinity Photo to ensure I was starting fresh. I selected the preset I had saved and when i check the settings Color Management has been changed from Color Sync to Canon Color Matching. I check Quality and Media and Print Quality has changed from Highest to Standard. Sometimes when I change the settings back to what I want they stay that way and other times When I check Color Matching, Quality and Media settings change and visa versa. This is not a new issue for me. I've been having problems with Affinity Photo printing since V2 came out. After all this time, I'm at the point where I don't trust Affinity Photo when it comes to printing. I use DXO PhotoLab instead of Lightroom and PhotoLab has its own inconsistencies with printing as well. Irritating but not a carnival ride like what I'm experiencing with Affinity Photo. I did however find roundabout way of printing where the presets stick and the software even remembers my last preset: Apple Preview. Works fine every time. So now I export a flattened tif to Preview and print. I am finally getting consistent results and the presets simply work as expected to. So that's my new printing workflow. Do basic editing in PhotoLab, heavy lifting in Affinity Photo, then export to a separate file that I will print using Apple Preview. Until Affinity announces through a software upgrade that they have fixed Affinity Photo printing, I will stick to what works so I can focus on what I need to do instead of software/compatibility issues. Thanks again everyone for being so generous with your time. I really appreciate it. And Paige2112... I hope I didn't hijack this thread from you. If I did I apologize for that. And I do hope you have gotten your issue resolved.
nonoj Posted October 18, 2024 Posted October 18, 2024 Thought of one more thing to try: If Apple Preview could create persistent print presets maybe Affinity Photo can use them too. And sure enough, the 3 print presets I created using Preview could be used by Affinity Photo. Granted "Range and Scale" --> "Fit Type" requires clicking to fix the preview window and opening up other settings makes the preview window go wonky. But the takeaway, for me at least, is that Affinity Photo cannot create print presets correctly but it can fat least use print presets that are created correctly by another app, in this case Preview. I'll explore this a little more over the next couple of days and post results on this thread.
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