Strange behavior after rastering and trimming

[NonoGG]

Hello Community, after I inserted an image in a document with Ctrl + V and applied Rasterize and Trim to it, I noticed a strange behavior.

It seems to me as if I have a kind of ghost frame around my pixel layer, the size of which is also not clear to me. I can no longer do anything in the pixel layer. Not even moving works. Instead, I always just move the ominous ghost frame. Which also seems to clone itself. If I want to delete the ghost frame with the remove button, it only becomes a little paler.

Sounds unbelievable... so I'm attaching a video.

[NathanC]

Hi @NonoGG,

That's some really unusual behaviour, it's almost as if it's a corrupted pixel layer. Do you still have the document with this image/pixel layer on it so we can take a look? I've not experienced this issue with any image layers I've tried this on so far in the Photo persona.

Thanks

[GarryP]

I haven’t been able to replicate the issue but I don’t have the document (or whatever) that you copied the image from before you pasted it into the document you are modifying in the Photo Persona of Publisher.

Would you be able to share the original document (or whatever) which you are copying the image from and tell us how you copied the image from it (to get the image onto the clipboard for pasting)?

[NonoGG]

Sure here is the document

Stamp.afpub

[GarryP]

Thanks for the document.

When I load it into Publisher 2.5.2 and select the Pixel Layer, what I see is in the attached image.

Is this the original document which I asked for?
By "original" I mean the 'donor' document (or whatever) which you copied the image from.
We need to see where you copied the image from so we can see if there’s anything wrong with it before it’s pasted into Publisher.

[NonoGG]

I did not save the inserted image in the original document. However, when I insert an image in this document and then execute “Rasterize and Trim”, the error always occurs. It doesn't matter whether I use an image via drag & drop from my own PC or via copy & paste from the browser (Chrome). After “Rasterize and Trim” the pixel layer seems to be corrupted.

But from the graphic you posted, the error seems to have been taken over after all.

PS: I think the error occurred after I created an empty mask and then tried to edit it using the Edit button. After I left the mode again, the trouble started.

[NathanC]

20 minutes ago, NonoGG said:

Sure here is the document

Thanks, that's a really bizarre problem specific to this document. If I add a new page, delete the old one to start from an empty doc, place a different image and then finally rasterise it then happens on the new image. I'll log this file with the developers.

It would also be good to know if you can replicate this from scratch on a new document by performing the same or a similar set of actions.

Edit: it appears to have been caused by an active pixel selection (Possibly a 1x1 pixel), with no layer selected press CTRL + D to deselect and then try again. I'll get this issue logged with the developers though as it still shouldn't be happening.

[NonoGG]

Several attempts to reproduce the error have unfortunately (or actually it is good) not worked. Nevertheless, I have made a video with the identical steps (reproduced from memory). If that helps. I'm still convinced that it had something to do with the masking layer. It behaved very strangely during the failed attempt.

 

 

[NonoGG]

Yeah Crt + D worked for me! Thanks