Invisible text on Publisher v1 & v2 Mac OS Ventura 13.4.1

[EricB007]

You will see in this screenshot that the text shows up in the Master Pages, but not in the artboard. Nothing I do to change colors has an effect. I do not have this problem with the same versions v1 and v2 latest updates on Mac OS Big Sur 11.7.10. But no text shows up in OS Ventura 13.4.1 . I have searched forums and internet. Nothing seems to be close. Should I report this as a bug?

[walt.farrell]

Welcome to the Affinity forums, @EricB007.

It might help to see the Layers panel, with those text layers visible in it. Also, please confirm which release of Publisher has the problem, and whether you purchased directly from the Affinity Store, or from the Mac App Store.

[Callum]

Hi EricB007,

Please could you try the fix for this issue mentioned here as it should solve this problem for the time being until we can release a patch etc.

https://forum.affinity.serif.com/index.php?/topic/204234-problem-with-designer-250/&do=findComment&comment=1220376

Thanks 
C

[MikeTO]

Does this happen with every document or just this one?

What happens if you create a new document?

[EricB007]

On 5/26/2024 at 5:41 AM, walt.farrell said:

Welcome to the Affinity forums, @EricB007.

It might help to see the Layers panel, with those text layers visible in it. Also, please confirm which release of Publisher has the problem, and whether you purchased directly from the Affinity Store, or from the Mac App Store.

Thanks. These were purchased directly from Affinity. I typed the version numbers as seen in the Pages palettes. 1.10.8 and 2.5 (2.4 when I first posted; 2.5 in the screenshot below)

Edited May 29, 2024 by EricB007
Used 2.4 and 2.5 with same problem

[EricB007]

On 5/28/2024 at 11:56 AM, MikeTO said:

Does this happen with every document or just this one?

What happens if you create a new document?

That was new. Old, new all the same. Invisible on Sonoma

[EricB007]

On 5/28/2024 at 9:38 AM, Callum said:

Hi EricB007,

Please could you try the fix for this issue mentioned here as it should solve this problem for the time being until we can release a patch etc.

https://forum.affinity.serif.com/index.php?/topic/204234-problem-with-designer-250/&do=findComment&comment=1220376

Thanks 
C

If I understood those fixes properly, no changes to Style or Font eliminated the problem. Neither in v. 2.5 or 1.10.8

[MikeTO]

Is there a reason you're using Ventura 13.4.1 instead of the last 13.6.7 version? A lot of bugs were fixed after the version you're using.

[EricB007]

On 5/30/2024 at 7:56 AM, MikeTO said:

Is there a reason you're using Ventura 13.4.1 instead of the last 13.6.7 version? A lot of bugs were fixed after the version you're using.

It is a hackintosh. I am wary about updating. 

[kenmcd]

1 hour ago, EricB007 said:

It is a hackintosh.

I had the same issue with a Sonoma 14 VM.
There is no graphics driver support.
So in the
Settings > Performance > Display
I set it to Software - and that works for me.
So give that a try.

Side note: Originally installed 14.1, and have done 2-3 updates - now at 14.5.
So updating seems to work OK in the version I have.

[EricB007]

4 hours ago, kenmcd said:

I had the same issue with a Sonoma 14 VM.
There is no graphics driver support.
So in the
Settings > Performance > Display
I set it to Software - and that works for me.
So give that a try.

Side note: Originally installed 14.1, and have done 2-3 updates - now at 14.5.
So updating seems to work OK in the version I have.

Wow! That fixed it! For versions 1 and 2 as well. Thank you so much ken! I included a screenshot.