anto Posted April 29 Share Posted April 29 The first time I clicked the save button, Designer zoomed in on the document. I continued to work. When I switched from panel Brushes to Layers, Designer crashed. I reopened the document and started working again. After making changes and clicking the Save button, Designer crashed again. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted April 30 Staff Share Posted April 30 Did you get any crash reports? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
anto Posted April 30 Author Share Posted April 30 1 hour ago, Chris B said: Did you get any crash reports? Yes. I'll attach it later Quote Link to comment Share on other sites More sharing options...
anto Posted April 30 Author Share Posted April 30 @Chris B Here are files afe1808e-9e8b-4924-9144-31ec121be353.dmp 59805a63-48e7-43b7-9753-e3e63b6c34c6.dmp Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted April 30 Staff Share Posted April 30 Thanks anto. Just trying to debug them now. Do you know if you have been using Styles at all? This crash seems very similar to an issue I logged last week regarding Styles and saving the document. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
anto Posted April 30 Author Share Posted April 30 22 minutes ago, Chris B said: Do you know if you have been using Styles at all? This crash seems very similar to an issue I logged last week regarding Styles and saving the document I had a lot of crashes in Publisher 2.4.2 when working with styles. And also in 2.5.0. I left the reports here. Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted April 30 Staff Share Posted April 30 All I an see from the crash reports is that one occurred during a manual save and one occurred during an auto-save. When I said Styles, I meant the Syles Panel (visual styles not text styles). It looks like you're also involved in another crash thread with Gareth - Im trying to find out if they are related backend. stokerg 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
anto Posted April 30 Author Share Posted April 30 7 minutes ago, Chris B said: When I said Styles, I meant the Syles Panel (visual styles not text styles). I understand that, but there were a lot of them. Here's another one (28.04), but I don't know what caused it. I was working with styles and saving the document from time to time. d9413aaa-0804-4021-8d43-29f30cfce0fb.dmp Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted April 30 Staff Share Posted April 30 An issue raised in this thread ("Crash re-saving a document with a Style") has now been reported to the developers by the testing team (Ref: AF-2718). Thank you very much for reporting this issue to us. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted April 30 Staff Share Posted April 30 Logged it against this for now until I learn more Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
anto Posted April 30 Author Share Posted April 30 3 hours ago, Chris B said: Do you know if you have been using Styles at all? @Chris B I got a crash again. In Publisher 2.5.0 I had a character style. I made it as a group. I added another character style as a child, and then i reseted the formatting to the parent style. I got a crash. 259d2ed3-d45a-4391-a050-da1ad4160b95.dmp Quote Link to comment Share on other sites More sharing options...
anto Posted April 30 Author Share Posted April 30 6 minutes ago, anto said: @Chris B I got a crash again. In Publisher 2.5.0 I had a character style. I made it as a group. I added another character style as a child, and then i reseted the formatting to the parent style. I got a crash. I can reproduce this failure again in a new document Here is video 2024-04-30 18-51-15.mp4 Quote Link to comment Share on other sites More sharing options...
anto Posted May 1 Author Share Posted May 1 It happens also always when you want to reset formatting in character style 2024-05-01 06-52-04.mp4 Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted May 1 Staff Share Posted May 1 Thanks anto. Reproduced and logged for the developers. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted May 1 Staff Share Posted May 1 An issue raised in this thread ("Crash when resetting the format of a Style") has now been reported to the developers by the testing team (Ref: AF-2919). Thank you very much for reporting this issue to us. Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted May 3 Staff Share Posted May 3 The issue "Crash re-saving a document with a Style" (REF: AF-2718) has been fixed by the developers in internal build "2.5.0.2430". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted May 16 Staff Share Posted May 16 The issue "Crash when resetting the format of a Style" (REF: AF-2919) has been fixed by the developers in internal build "2.5.0.2463". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.