Tribiyani Posted April 7, 2024 Posted April 7, 2024 I'm facing a very unusual bug opening files in Affinity publisher (2.4.1) running Sonoma 14.4.1 on m3 Max 14.2 MBP with 32GB RAM. File size is insignificant at about 90 megabytes with all the included photographs. I get stuck on "loading one file" prompt and it only actually opens the file after I switch off wifi. The same file opens flawlessly on the iPad. I've uploaded the file into a no-sync folder and onto external media and faced the same repeated issue. work-around: switch off wifi. File opens. Same if on tethered internet by phone. disconnect. File opens. I regret I cannot share a copy of the file as it contains confidential information all throughout. Quote
walt.farrell Posted April 7, 2024 Posted April 7, 2024 How are you trying to Open the file? Are you Double-clicking on it in Finder, while Publisher is closed? Or Starting Publisher, and using File > Open? Or Starting Publisher and then double-clicking on the file in Finder? Or something else? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Dan C Posted April 7, 2024 Posted April 7, 2024 Thanks for your report @Tribiyani! I suspect you are experiencing the known issue outlined below - In disabling WiFi, you are stopping the macOS sync of iCloud in the background, allowing the document to load. An alternative to resolve this option without disabling WiFi is to navigate to Apple > System Settings > Privacy & Security > Files and Folders > then expand each Affinity app listed and disable 'iCloud Drive' for each entry. After restarting the Affinity apps with this option disabled, you should find the documents load as expected, without the need to disable your WiFi walt.farrell 1 Quote
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