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The moving tool does not work and other bug


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There have been a couple of isolated reports of a similar problem with being unable to select objects in 2.4. I think at least one of the other reports stated that it didn't work in one of the Affinity apps but did in the others. Can you try it in Designer or Publisher if you have them installed?

Serif will likely have more questions but it would probably be helpful to see more of your screen.

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Hi @srg,

Have you got an further info or steps on how you got the transform box into this offset state when moving the objects? Is the problem persistent between app sessions on the same file/objects, and if so can you provide a copy of the document?

Many thanks

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35 minutes ago, NathanC said:

Hi @srg,

Have you got an further info or steps on how you got the transform box into this offset state when moving the objects? Is the problem persistent between app sessions on the same file/objects, and if so can you provide a copy of the document?

Many thanks

Hi, it is persistent between sections and I have the file if you still want it. Need dropbox though.

Not sure I understand the first part of your answer.

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7 minutes ago, srg said:

Hi, it is persistent between sections and I have the file if you still want it. Need dropbox though.

Sure, dropbox link below. Let me know once it's been uploaded, thanks.

https://www.dropbox.com/request/nlZTwUF0kVOHe7HrYkOB

9 minutes ago, srg said:

Not sure I understand the first part of your answer.

To clarify, do you have any information on how the objects shown in your recording got into this broken state when moving them, for example did you do something to trigger this in the first place?

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30 minutes ago, srg said:

File uploaded

Thanks, it looks like it's an active pixel selection that's the problem since it's persistent across all pixel layers, if you select any of the pixel layers in your document and CMD + D to deselect it will fix the selection issue and allow you to continue working on the layers as normal.

The pixel marquee doesn't show when it should be, but I found this by turning on quick mask mode (see the eye selection).

image.png

 

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2 hours ago, NathanC said:

Thanks, it looks like it's an active pixel selection that's the problem since it's persistent across all pixel layers, if you select any of the pixel layers in your document and CMD + D to deselect it will fix the selection issue and allow you to continue working on the layers as normal.

The pixel marquee doesn't show when it should be, but I found this by turning on quick mask mode (see the eye selection).

image.png

 

Sorry I cannot follow your reasoning. Not too skilled here. What I need to do to fix the problem? Mac here,

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1 hour ago, srg said:

Sorry I cannot follow your reasoning. Not too skilled here. What I need to do to fix the problem?

There is a 'hidden' active selection on the canvas, the 'Owl's Eyes', preventing you from moving the moon layers...

  • Go to the View menu and enable Show Pixel Selection
  • Then go to the Select menu and select Deselect (Cmd D)

You should now be able to select and move your moons...

Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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39 minutes ago, Hangman said:

There is a 'hidden' active selection on the canvas, the 'Owl's Eyes', preventing you from moving the moon layers...

  • Go to the View menu and enable Show Pixel Selection
  • Then go to the Select menu and select Deselect (Cmd D)

You should now be able to select and move your moons...

 

Thanks. finally! but that must have been a bug since my show pixel selection was active

 

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Just now, srg said:

Thanks. finally! but that must have been a bug since my show pixel selection was active

It's not a bug, it may simply be that Show Pixel Selection wasn't enabled when you made a selection of the Owl's Eyes so you may not have realised that you'd made the selection or after making the selection you hadn't realised it was still selected because the selection wasn't visible...

I'd always recommend that you keep 'Show Pixel Selection' enabled when working with pixel selections...

Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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