Joshua F Posted February 13 Share Posted February 13 Dear Serif Support Team, I am experiencing an issue with Affinity Publisher 2 on my iMac where the standard red, yellow, and green window control dots at the top of the main window are not visible. Instead, there is a dark grey line across the top where the controls should be. This problem began approximately a week ago, on February 6, 2024. I have taken several steps to troubleshoot this issue: - I verified that the problem is specific to Affinity Publisher 2 by checking other applications, including your Affinity Designer, which displays the control dots correctly. - I ensured that the window is not off-screen or in full-screen mode where the dots might be hidden. I have even stretched the program window below the top of my monitor to confirm that the dots are not merely "above" the visible screen area. - To further illustrate the issue, I have attached a screenshot showing the Affinity Publisher window with the missing controls, juxtaposed with my browser and Affinity Designer, both displaying their window control dots correctly. - I have attempted basic troubleshooting steps, such as restarting the program, as well as restarting my iMac. However, the issue persists every time I open Affinity Publisher 2. The window opens in the same position and size, allowing me to stretch it but not move it. I found a similar concern mentioned in the forums back in October, so I wanted to bring this issue to your attention again. Could you please provide guidance on how to resolve this missing window control dots issue in Affinity Publisher 2? Any assistance or suggestions you can offer would be greatly appreciated. Thank you for your support. Best regards, Joshua Feyen Quote Link to comment Share on other sites More sharing options...
Joshua F Posted February 13 Author Share Posted February 13 Sorry, the middle label next to the "blank" box should have been "Affinity Publisher." Copy/paste error Quote Link to comment Share on other sites More sharing options...
Joshua F Posted February 13 Author Share Posted February 13 Because I know you want to know... Quote Link to comment Share on other sites More sharing options...
Pšenda Posted February 13 Share Posted February 13 https://www.google.com/search?q=Missing+Window+Control+Dots+site:forum.affinity.serif.com Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Joshua F Posted February 13 Author Share Posted February 13 I humbly retract my question, and appreciate Psenda for your guidance. Pšenda 1 Quote Link to comment Share on other sites More sharing options...
Pšenda Posted February 14 Share Posted February 14 Was the problem resolved? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
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