EricNeo Posted February 12 Share Posted February 12 Hello, I used to create my magazine with Adobe InDesign, and I have been trying Affinity Publisher 2 since few months, and I don't know if I will continue, because there too many problems that are impossible to correct. For example, this page with 2 columns. I have 9pt text and despite me, when I put text in the second colum, it gets a size of 1,1pt. See picture 1 below. And when I change the size back to 9pt manually, I get big 75pt caracters appearing in my previous text!? See picture 2 below That's not the only bug I encounter with this software, but this is the worth. Please somebody can help? Quote Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 nobody to help? Quote Link to comment Share on other sites More sharing options...
Pšenda Posted February 19 Share Posted February 19 Maybe it would help if you could post the document here (maybe even just with the wrong part listed). Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Hangman Posted February 19 Share Posted February 19 Hi @EricNeo and welcome to the forums, The issue you're seeing is a known bug in Affinity Publisher, logged under AF-1288 and AF-1342 and can happen if the document dpi has been changed at some point in its history in between new text frames being added to the document or if a page or pages are added to the document using Add Pages from File when the two Publisher documents have different dpi settings or you're adding pages directly from an IDML file to your Publisher document assuming your Publisher document has a dpi greater than 72 dpi or you're simply opening an IDML document in Publisher... The font size changes you're seeing suggest your Publisher document is 600 dpi and subsequently your text is being scaled by 12%. When adding text so it flows to the next column the: QUESTION interview Text Style - changes from 9 pt to 1.1 pt (72 / 600) x 100 = 12% 9 pt x 12% = 1.08 pt (1.1 pt) When deleting text so it flows back to the previous column the: QUESTION interview Text Style - changes from 9 pt to 75 pt (600 / 72) x 100 = 833.34% 9 pt x 833.34% = 75 pt or to put it another way 75 pt x 12% = 9 pt Note: This issue will also affect the text style leading... Steps to Rectify the Issue Change the document dpi from 600 dpi to 72 dpi Unlink the two text frames shown in your screengrab so overflow text is shown in the left text frame Delete the text frame on the right and add a new text frame Relink your text frames Reapply the text style if required Change your document back to 600 dpi Save your document Note: If the issue affects more than just this one page you will need to repeat the steps for the relevant pages throughout your document... Depending on the number of pages and scope of the issue you may be better off unlinking all text frames and adding a two-column text frame to a Master Page and then applying the Master Page to the respective Story pages... If that doesn't work as described or affects multiple pages or you have any questions feel free to ask or upload your file and we can take a closer look for you... Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 (edited) Hello Hangman, Thanks for answer. I am just suprised that I paid for a well known bugging software!? Last time for me with this one, but I have to finish this work first with it. and try to get refund. Please tell me how I can change the DPI please, i don't find a way. I go to File >> Document Setup and??? where to go? Please help, I have to finish today for printing dates. and another question is ... why each time I try to use in-built help tool, I never find what I look for!? Why do you use this software if it has so many bugs then? Edited February 19 by EricNeo Quote Link to comment Share on other sites More sharing options...
Hangman Posted February 19 Share Posted February 19 17 minutes ago, EricNeo said: Please tell me how I can change the DPI please, i don't find a way. If you go to the Document Setup dialog, File > Document Setup then select the Document Tab you can change the DPI there... 17 minutes ago, EricNeo said: and each time I try to use in-built help, I never find what I look for! What sort of things are you searching for? 17 minutes ago, EricNeo said: Why do you use this software if it has so many bugs then? Most software has bugs of one kind or another, this particular bug has been acknowledged and logged by the team at Serif and is perhaps a little unique to Publishers' interpretation of IDML files (even though the bug can be generated internally as well) so doesn't affect the vast majority of documents created in Publisher and hopefully, we'll see a fix in an upcoming release... If I decided not to use software at all because it had bugs I'd probably still be using pen and paper... Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 I am sorry but I have no DPI option overthere Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 19 Share Posted February 19 19 minutes ago, EricNeo said: Last time for me with this one, but I have to finish this work first with it. and try to get refund. You mentioned that you On 2/12/2024 at 8:47 AM, EricNeo said: have been trying Affinity Publisher 2 since few months which suggests that you purchased a licence more than a month ago. If that is indeed the case, you no longer qualify for a refund. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.3.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Hangman Posted February 19 Share Posted February 19 3 minutes ago, EricNeo said: I am sorry but I have no DPI option overthere It's shown as PPP in the French Version... Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
Alfred Posted February 19 Share Posted February 19 4 minutes ago, EricNeo said: I am sorry but I have no DPI option overthere DPI in English, PPP in French. As the latest screenshot from @Hangman demonstrates, the relevant combo for changing it is hidden by the dropdown list in your screenshot. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.3.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 Thank you guys for great help! I'll let another chance to Affinity Publisher before throwing it to garbage forever, but it is really not easy, and I lost so many time with it since those few months I use it. I try again next month. Hope I will find ways to go faster with it. Quote Link to comment Share on other sites More sharing options...
Hangman Posted February 19 Share Posted February 19 Just now, EricNeo said: but it is really not easy, and I lost so many time with it since those few months I use it. I try again next month. Hope I will find ways to go faster with it. It's like most things... when you're used to doing things in a particular way and then you change your way of working or try to do the same things you're used to in different software it takes time to adapt but seriously, if you give it the time it deserves it will become second nature before too long... Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 Ok I hear you but here is another bug... Two columns with text linked, and it appears differently in the second column, but all setting are the same. I tried to fix this with the way you showed me previously (DPI change) but nothing changes. Is this another "well-known bug"? Quote Link to comment Share on other sites More sharing options...
Hangman Posted February 19 Share Posted February 19 3 minutes ago, EricNeo said: Two columns with text linked, and it appears differently in the second column, but all setting are the same. Are you referring to what looks like a different font weight in the screengrab or am I not seeing something else? Without seeing the physical Publisher document or even just this one spread it's going to be really difficult to tell what the issue is... Would you be happy to upload your file or at least just this one spread so we can take a closer look? If that's not an option you can request a Private Dropbox link so someone from the moderation team at Serif can take a look... If that is your preference then you can just reply to this post requesting one... Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 Unfortunately, I can't share this file publicly. Yes, please, send me a private dropbox link. 🙏 Quote Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 4 minutes ago, Hangman said: Are you referring to what looks like a different font weight in the screengrab or am I not seeing something else? yes, the font is like "light" font in the second column and it's not set up like this. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted February 19 Share Posted February 19 Just now, EricNeo said: Yes, please, send me a private dropbox link. 🙏 But then you will be dependent on help directly from Serif, which is of course at full capacity. That is also why I recommended you in the previous post to provide a document with only the discussed part, and maybe even with a rewritten/nonsense text. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Hangman Posted February 19 Share Posted February 19 5 minutes ago, EricNeo said: yes, the font is like "light" font in the second column and it's not set up like this. When inserting the cursor in both the left and then the right text frames does the Paragraph Style in the Context Toolbar appear as QUESTION interview in both or does it appear as QUESTION interview in one and as QUESTION interview+ in the other? 11 minutes ago, EricNeo said: Unfortunately, I can't share this file publicly. Yes, please, send me a private dropbox link. 🙏 Someone from the Serif Team should pick this thread up and provide a private link for you... Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 thank you Psenda, well here is my page then. page-with2ndColumn-bug-in-font.afpub Quote Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 8 minutes ago, Hangman said: When inserting the cursor in both the left and then the right text frames does the Paragraph Style in the Context Toolbar appear as QUESTION interview in both or does it appear as QUESTION interview in one and as QUESTION interview+ in the other? There is no style applied on that text. Quote Link to comment Share on other sites More sharing options...
Hangman Posted February 19 Share Posted February 19 I'm not seeing any issue or difference between the text in both columns... It sounds more like a screen redraw issue or something... Are you on Mac or Windows? Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 I see clearly a difference, and when I export to my Publishing Director, he sees the same in the PDF I export. I am on a Mac yes. Quote Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 I am sorry, I copied the text block on another page, and the bug exists no more on that page. Ok I share with you all the document, I will delete this post later. here it is, please, page 17 Quote Link to comment Share on other sites More sharing options...
Hangman Posted February 19 Share Posted February 19 Ah right, I see it when exporting to PDF... It's because the text in the right column is outlined with a 1 pt, C:7 M:7 Y:0 K:0 stroke (which it clearly shouldn't have) making it look lighter. The text in the left column has no stroke... Does this overcome all the issues you've found in your document or are there other issues still to be resolved? Do you still need the Private Dropbox link or is all okay now? Oulined Text.mp4 Quote Affinity Designer 2.3.1.2217 | Affinity Photo 2.3.1.2217 | Affinity Publisher 2.3.1.2217 Affinity Designer Beta 2.4.0.2294 | Affinity Photo Beta 2.4.0.2294 | Affinity Publisher Beta 2.4.0.2294 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
EricNeo Posted February 19 Author Share Posted February 19 oK thank you a lot,Hangman, for your patience... so I can finish this, after at least 20 hours of problems to finish. I never configured that outline on that text, as other many things appearing as by magic with this s.oftware. I don't like this at all. I think I tried enough. 3 months. 3 times painful. I followed two differents online course, both incomplete, because the teachers don't know much more about it, they just sell "online courses"... I can try another one, but don't my lifetime and my money worth more that that? Finally I can pay for Adobe to get free of those useless headaches! Good luck and if you come in Thailand where I live, I offer you a restaurant for thanks. 😁 Quote Link to comment Share on other sites More sharing options...
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