Bryan Rieger Posted February 1, 2024 Posted February 1, 2024 (edited) I'll add to this post as I get more information but over the past few days Designer has suddenly crashed on me about 1/2 dozens times, and stopped responded another 1/2 times. It rarely crashed or hung on me in the past, so this behaviour is new and unexpected. So far I haven't been able to pin it down to any specific action as the app usually just disappears silently while I'm working. A couple of times I was activating fonts using Typeface, but it only happened a couple of times in the course of activating/deactivating many fonts in many sessions. The hangs are also unexpected as they've even happened when the app is starting up, requiring me to force quit the app and try opening it again. What's worrying me is that not all open files are rescued, which is unfortunately causing me to lose work progress. I've yet to have any file go corrupt on me, but I'm starting to get more than a little anxious that could become a problem if the crashing continues. crash_report.txt Edited February 1, 2024 by Bryan Rieger Add latest crash_report.txt from Console.app.
v_kyr Posted February 2, 2024 Posted February 2, 2024 According to the crash report backtrace it crashed during performing snapping operations ... Quote Thread 7 Crashed:: Dispatch queue: com.apple.root.default-qos 0 liblibpersona.dylib 0x12dbeec60 Snapper::SnapConstrainedProjection(SnapperProcessConstrained&, Snapper::BoundsRec const&) + 148 1 liblibpersona.dylib 0x12dbeec20 Snapper::SnapConstrainedProjection(SnapperProcessConstrained&, Snapper::BoundsRec const&) + 84 2 liblibpersona.dylib 0x12dbedcf4 Snapper::SnapConstrained(SnapperProcessConstrained&) + 2204 3 liblibpersona.dylib 0x1345d9ec0 Snapper::SnapperTaskSeconadary::Do(Snapper*) + 220 4 liblibpersona.dylib 0x1327d2dd0 Snapper::MultiTask(void*, unsigned long) + 44 5 liblibkernel.dylib 0x10bad6164 invocation function for block in Kernel::Dispatch::DispatchParallelFor(void (*)(void*, unsigned long), unsigned long, void*, Kernel::Dispatch::DispatchPriority, Kernel::Dispatch::ThreadPurpose, int) + 192 6 libdispatch.dylib 0x180e30950 _dispatch_client_callout2 + 20 7 libdispatch.dylib 0x180e44da0 _dispatch_apply_serial + 164 8 libdispatch.dylib 0x180e30910 _dispatch_client_callout + 20 9 libdispatch.dylib 0x180e35c64 _dispatch_sync_function_invoke + 52 10 libdispatch.dylib 0x180e44508 _dispatch_apply_with_attr_f + 1340 11 libdispatch.dylib 0x180e44650 dispatch_apply + 96 12 liblibkernel.dylib 0x10bad5f30 Kernel::Dispatch::DispatchParallelFor(void (*)(void*, unsigned long), unsigned long, void*, Kernel::Dispatch::DispatchPriority, Kernel::Dispatch::ThreadPurpose, int) + 876 13 liblibpersona.dylib 0x1327d2d98 Snapper::PerformTasks(std::__1::vector<Kernel::Counted<Snapper::SnapperTask>, std::__1::allocator<Kernel::Counted<Snapper::SnapperTask>>> const&) + 64 14 liblibpersona.dylib 0x12a92c328 Snapper::SnapperTaskParallelLines::Do(Snapper*) + 10376 15 liblibpersona.dylib 0x1327d2dd0 Snapper::MultiTask(void*, unsigned long) + 44 ... ... ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
Dan C Posted February 2, 2024 Posted February 2, 2024 Hi Bryan Rieger, Have you recently installed any new fonts? Lee
Bryan Rieger Posted February 2, 2024 Author Posted February 2, 2024 Hi @Lee_T, only via Typeface which I’ve done without problems for years with the Affinity apps.
Bryan Rieger Posted February 9, 2024 Author Posted February 9, 2024 (edited) Just a quick update on this issue. I think the problem was due to one of the files I was using was on my macOS desktop which I forgot was being synced with iCloud. I’ve since moved all files to my physical drive and haven’t had any stability issues as yet. If there is a problem with Affinity files being edited in folders that sync with iCloud, would it be possible to provide some prompt/alert informing users of potential problems when such a file is opened? FWIW I often edit files directly from the Affinity folders in iCloud (to work between macOS and iPadOS) and have had no such stability problems. Edited February 9, 2024 by Bryan Rieger Add mention of iCloud folders.
Bryan Rieger Posted February 14, 2024 Author Posted February 14, 2024 Another crash this morning. I had just opened Designer and was editing some text on the pasteboard (not on an artboard) and it crashed losing all of the work that had been done in the file, with no option for recovery. FWIW this file was on my drive, and not in any cloud sync folders. crash.txt Fresh install of Sonoma 14.3.1 (2 days ago) on a M1 MacBook Pro with Affinity Designer 2.3.1.
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