Please try again in a Moment message when trying to activate latest iteration of SW

[knowledgeseeker]

IGNORE THIS, I FOUND THE SOLUTION

 

I've just downloaded the latest version of Affinity and wanted to relaunch the application it's asking me for my credentials which I've entered correctly however it keeps saying Please try again in a moment.

I've not experienced this previously

Are the servers down or is there something else going on that I'm missing?

Thanks

Edited January 24, 2024 by knowledgeseeker

[Komatös]

Hi @knowledgeseeker and welcome to the Affinity forum.

Can you tell us which solution solved the problem? This may also be helpful for others!

[knowledgeseeker]

13 hours ago, Komatös said:

Hi @knowledgeseeker and welcome to the Affinity forum.

Can you tell us which solution solved the problem? This may also be helpful for others!

I did a search on the forums and while this issue was not directly highlighted the solution given worked: 

From Jan 11th

Hi SouthTX,

Please could you try navigating to ~/Library/Group Containers/6LVTQB9699.com.seriflabs/v2/ and deleting the licence.dat and/or cs.dat files found there? This should solve this issue for you.

Thanks
C