hoody1983 Posted January 16, 2024 Posted January 16, 2024 Hi guys, My Designer 1.10.6.1665 started crashing when I'm creating a new artboard in current design. I want 2x copies of FULL LAYOUT artboard and name it SOLID and FOIL but it crashes when I only hit CTRL+C I reinstalled graphic card (built-in Intel UHD Graphic 630) and run Designer with CTRL key to clear everything. Working on Win 10 PRO + latest MS updates. Any ideas? Quote
walt.farrell Posted January 16, 2024 Posted January 16, 2024 Are you getting crash reports when this happens? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
hoody1983 Posted January 16, 2024 Author Posted January 16, 2024 Sorry @walt.farrell, I should attach it earlier 278d0e2c-dc96-49ac-85cf-36ece66a5da8.dmp walt.farrell 1 Quote
Staff stokerg Posted January 17, 2024 Staff Posted January 17, 2024 Hi @hoody1983, Do you get a crash if you right-click on the Artboard Layer in the Layers panel and select Duplicate? Another thing to try, go back into Preferences for Affinity and on the Performance section, untick Hardware Acceleration, close Preferences and you'll be asked to restart Affinity. Once restarted, try to copy and paste the artboard and see if you can replicate the crash. hoody1983 1 Quote
hoody1983 Posted January 17, 2024 Author Posted January 17, 2024 Hi @stokerg, Surprisingly not! Just tested right-click on the entire artboard and duplicated ina reasonable time - no issues whatsoever. To be honest, I didn't even look after Duplicate option, CTRL+C(V) always seems to be much faster solution for me. The entire design might be quite resources demanding (@ 100k objects) but I just to work on that for the last 3 years with no problems. So, it's still crashing when using keyboard shortcuts but works great (I would say even faster than CTRL+C) when duplicating (artboards, groups and layers) as you suggested. Many thanks for the hint mate! P.S. I tested hardware acceleration enabled and disabled, but no difference - it was crashing anyway. Quote
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