Authentication bug

[camilo Duque]

There was a power failure while using affinity desginer, when the power came back on I tried to log in again and was prompted for authentication in all tools.

I try to enter my data and it won't let me log in, it gives me an error.

 

Attached are screenshots of the error.

 

[SCREENSHOT REMOVED BY MOD DUE TO EMAIL ADDRESS] 

"Please Try Again" error message shown when signing in.

 

thank you for your attention

 

[stokerg]

Hi @camilo Duque and Welcome to the Forums,

I've sent you a Private Message with the steps needed to resolve this