Pascale Posted January 14, 2024 Posted January 14, 2024 Hello everyone. By simply typing text and using the space bar between words, the "Affinity Publisher 2.0.0" software crashes. I also told myself that I had to update, go from Affinity Publisher 2.0.0 to 2.3.0 (maybe a bug via the updates not carried out). So I clicked on "Install", I see that it is loading...then the loading seems to be finished....but...it did not offer me an opening on a web page as stipulated on the Affinity website: "If you select Download, you are redirected to a web page which offers you the latest Windows version available for your Affinity product"....: here the link (to paragraph "How to download digital product updates?"). I also restarted just in case... Observation, I don't see any change: - always crashes when I use the spacebar - when starting the software, it always indicates 2.00 so no update Furthermore, for your information, on other software, the space bar works very well... Do you have any solutions please? THANKS Quote
walt.farrell Posted January 14, 2024 Posted January 14, 2024 18 minutes ago, Pascale said: So I clicked on "Install", I see that it is loading...then the loading seems to be finished....but...it did not offer me an opening on a web page as stipulated on the Affinity website: "If you select Download But you did not click on Download (which is used when you have installed using the EXE/MSIX version of the installer previously), you clicked on Install (which is used when you have installed using the MSIX version of the installer). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Pascale Posted January 15, 2024 Author Posted January 15, 2024 Hi Walt. Thanks for your feedback. I didn't understand. What exactly should I do? Quote
walt.farrell Posted January 15, 2024 Posted January 15, 2024 24 minutes ago, Pascale said: Hi Walt. Thanks for your feedback. I didn't understand. What exactly should I do? When you clicked Install, it should have updated automatically and brought you back to the program, with the update installed. If that did not happen, please describe again what happened, and please check and confirm what version you're now running. You can see that in the Account dialog. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Pascale Posted February 5, 2024 Author Posted February 5, 2024 Hi Walt. Sorry for the silence. I can tell you what I did by screen copy (1 > 4). Update still not working. Once finished the 3rd step. Nothing happens related to the update. It simply displays the splash window to create a page. Then, I went to the "Help" section to click on "Check for updates", the initial window on screen copy n°1 appears again. The update was not done. walt.farrell 1 Quote
walt.farrell Posted February 5, 2024 Posted February 5, 2024 Perhaps you should close the application, download the update manually, and install it manually. https://affinity.store/update/windows/publisher/2 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Pascale Posted February 5, 2024 Author Posted February 5, 2024 I downloaded the update through your link. The last one was done well. The initial bug, which I assumed was related to the update, seems to be working for the moment. Thank you very much Walt ! Quote
walt.farrell Posted February 5, 2024 Posted February 5, 2024 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.