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Publisher 2.4.0.2222 interface goes out of screen


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  • 1 month later...
1 hour ago, anto said:

not fixed in 2.5.0.2463

Have you seen a post suggesting that it has been fixed? :/

Anyway, ‘Window > Zoom’ should still function as a workaround.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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5 minutes ago, Alfred said:

Have you seen a post suggesting that it has been fixed? :/

This should have been fixed in 2.4.0

Quote

App Window Disappears after disconnecting and re-connecting an external monitor between app sessions [AF-417]

 

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3 minutes ago, anto said:

This should have been fixed in 2.4.0

Perhaps it should, but it clearly hasn’t been fixed yet!

On 2/23/2024 at 11:09 AM, EmT said:

@anto as per your other post, this issue still occurs on MacBooks in the current beta build 2.4.0.2294. I've updated the bug ticket to reflect this. 

The issue is still under investigation currently, when this is fixed, you will see a comment here from @Serif Info Bot advising you it has been fixed and in which build number.

 

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Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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6 minutes ago, Alfred said:

The issue is still under investigation currently

Do you believe that? Disconnect and reconnect an external monitor to your MacBook Pro and see the problem. There's nothing to investigate, it's just been archived.
Here's the second time after disconnecting the monitor.

SCR-20240517-iqjk.thumb.png.df339d481fdf3c3238255be836008e21.png

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The issue is still under investigation currently

 

4 minutes ago, anto said:

Do you believe that?

You quoted @EmT’s words as if they were mine.

 

5 minutes ago, anto said:

Disconnect and reconnect an external monitor to your MacBook Pro and see the problem.

I don’t have a MacBook.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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7 minutes ago, anto said:

So why are you commenting if you can't check the problem? Just to write?

No, I posted because you seem to have overlooked or ignored the fact that you were told to expect a post from the Info Bot once the problem has been fixed.

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Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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1 minute ago, Alfred said:

No, I posted because you seem to have overlooked or ignored the fact that you were told to expect a post from the Info Bot once the problem has been fixed.

2.4.0-->2.4.1-->2.4.2-->2.5.0--->?

How long should I wait? This is not an improvement and feature, this is a bug.

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  • Staff

Hi @anto

AF-417 is still open and under investigation. 
It was improved in a 2.4 update for some users, but we are aware it is not yet completely resolved.

I will pass along your report that you are still affected in the latest Beta

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