Jump to content

Recommended Posts

Posted

Hello, 

I have a file that opened just fine before (84.3mb), but now when I try to open it, the app crashes. I can open other files fine, but this is happening with this certain file after not having touched it in a week or two. I have tried turning off/on my iPad Pro, forced reset, offloading Affinity Desiner 2, deleting Affinity 2 and reinstalling. This file will also make Affinty Photo 2 crash. I tried to email it to myself so I could try opening it on my pc, but the file is too large, even after I compressed the file. 
 

please HALP lol

2024 B&BBQ 1.afdesign

Posted

Hi @BlackCoyoteDesigns,

Sorry to hear you're having trouble!

I've been unable to replicate the crashing behaviour reported, however I can see multiple of your Linked files appear to be 'Remote' linked from a Cloud source, and this might be the cause of the crashing on your device.

I've re-saved 2 versions of this file, firstly with only the visible layers present, and secondly with all hidden layers still present, but the Linked 'Remote' documents removed.

Can you please try testing these documents on your device and let me know the results?

2024 B&BBQ Linkedremoved.afdesign2024 B&BBQ visible.afdesign

Many thanks in advance :)

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.