tpauly Posted January 9, 2024 Posted January 9, 2024 Just downloaded the latest version yesterday and now previously saved files are "from a later version" ?!?! The only openable file I have is the one that was left open yesterday. It is happening to I've tried duplicating the file. I've tried redownloading the app. Anyone else have this problem? Quote
walt.farrell Posted January 9, 2024 Posted January 9, 2024 Can you share one of the files with us? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
v_kyr Posted January 9, 2024 Posted January 9, 2024 The common directly to cloud saving and afterwards reopening problem, which mostly yields to corrupted file data and lost. - Don't use external cloud, nas drive storage etc. for direct savings, instead better always save to your local system drive and use the cloud only for exchanging backup copy tasks, so manually copying files between the cloud and system storage. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
mopperle Posted January 9, 2024 Posted January 9, 2024 As v_kyr said, using a cloud for working files is a very bad idea. What happens when you make the file in question availabe locally, by downloading and saving in a folder not being covered by OneDrive? Quote Regards, Otto Affinity Suite v2.6.x - Windows 11 Pro
tpauly Posted January 9, 2024 Author Posted January 9, 2024 There a lot of files that I can't open from my local RAID, boot drive, or cloud. (Scones) Then there are plenty that I can. (1 Pies) Scones Nearly Finished 9-17-23.afpub 1 Pies Four FM 9-19-23.afpub Quote
tpauly Posted January 11, 2024 Author Posted January 11, 2024 If anyone from Serif is monitoring this, please help. I have a bunch of documents that I cannot open. Quote
mopperle Posted January 11, 2024 Posted January 11, 2024 On 1/9/2024 at 6:05 PM, tpauly said: There a lot of files that I can't open from my local RAID, boot drive, or cloud. (Scones) What type of RAID do you have? Which drives are covered by your RAID? Is it a NAS? What Cloud are you using, only OneDrive? Which drives/folders are covered by OneDrive? Which files fail to load? Only those on the RAID and/or Cloud? When could you successfully open the file "Scones Nearly Finished 9-17-23.afpub" the last time and what happened afterwards? Quote Regards, Otto Affinity Suite v2.6.x - Windows 11 Pro
tpauly Posted January 12, 2024 Author Posted January 12, 2024 21 hours ago, mopperle said: What type of RAID do you have? OWC SoftRaid one disk is RAID 0 and the other is RAID 1 Which drives are covered by your RAID? Is it a NAS? RAIDs are connected via thunderbolt What Cloud are you using, only OneDrive? Which drives/folders are covered by OneDrive? I'm using OneDrive, my RAIDs, and my local SSD. Which files fail to load? Only those on the RAID and/or Cloud? The files are spread out amongst the drives, some open and some do not. When could you successfully open the file "Scones Nearly Finished 9-17-23.afpub" the last time and what happened afterwards? Last opened 9-17-23 with no problems. Quote
mopperle Posted January 13, 2024 Posted January 13, 2024 19 hours ago, tpauly said: What type of RAID do you have? OWC SoftRaid one disk is RAID 0 and the other is RAID 1 TBH I do not understand what you mean with "one disk is RAID 0". A RAID consists of multiple harddrives making one logical drive. I assume this is what you mean. RAID 0 is a very bad choice. It is good for very fast access, but there is no redundancy. If one drive of your RAID 0 volume fails somwhow, all data are lost. This might have happened in you case. Bad luck and nothing you can do, especially, when you have no backup. Quote Regards, Otto Affinity Suite v2.6.x - Windows 11 Pro
tpauly Posted January 17, 2024 Author Posted January 17, 2024 On 1/13/2024 at 5:55 AM, mopperle said: TBH I do not understand what you mean with "one disk is RAID 0". A RAID consists of multiple harddrives making one logical drive. I assume this is what you mean. I have 4 physical disks; 2 formatted for speed, 2 for redundancy Quote
Komatös Posted February 6, 2024 Posted February 6, 2024 On 1/17/2024 at 5:21 PM, tpauly said: I have 4 physical disks; 2 formatted for speed, 2 for redundancy If we talk about RAID you should know the basic terms. Raid0 means 2 or more disks w/o reliability. Raid1 means 2 or more disks with one disk for failure protection. Read more about Raid's and there configuration: https://en.wikipedia.org/wiki/RAID Quote MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.3 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF No backup, no pity.
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