Affinity showing greyscale with yellow tint

[Charles Harris]

I posted last year about the problems I was having with Affinity programs showing greyscale with a yellow tint on screen. I've tried all the solutions mentioned and linked to in 

But the problem remains. All other programs are fine, including the ones recommended to test my system. The answers seem to have dried up, so I am posting this as a new topic in the hope of getting some support. Happy New Year.  

[Pšenda]

33 minutes ago, Charles Harris said:

But the problem remains

The cause and advice is also still the same.

You just have to set (or fix) the correct ICC profile for monitor in OS, for example by removing it, then the OS will use the standard/default sRGB profile.

[Pšenda]

34 minutes ago, Charles Harris said:

All other programs are fine,

Yes, this is possible, because apparently only Affinity correctly uses the ICC profile for monitor for rendering to the canvas. And because you have it set incorrectly, or it is damaged (unfortunately a fairly common problem), the colors are rendered incorrectly.

[Charles Harris]

Thank you, Psenda - it is possible that I have set it incorrectly. How do I set it correctly? 

[Charles Harris]

This is what I did:

• Search for Colour Management from the Start menu and click to open.
• In the Devices tab, select the correct monitor from the Devices dropdown menu and make sure Use my settings for this device is selected.
• Now click Add... and select sRGB IEC61966-2.1 from the list and click OK. The sRGB IEC61966-2.1 profile should now appear in the Profiles associated with this device: section.
  If there is already a profile associated with the monitor, please use the Remove option first, to ensure the monitor is using the newly appointed sRGB profile.
• Select the profile and click Set as Default Profile to make it the default.
• Close the Colour Management window and restart your Affinity app.

What else do you recommend?

[Pšenda]

Restart PC, and white is still yellow? 

[Charles Harris]

Yes

 

[Pšenda]

Try insert your document (with any white object, which in your PC show as yellow), and your ICC profile file ( C:\Windows\System32\spool\drivers\color\sRGBxxx.icm).

[Charles Harris]

I attach a document with white and grey rectangles and the ICC profile. Thank you for your help.

 

White and grey patches.afpub sRGB Color Space Profile.icm

[Pšenda]

5 hours ago, Charles Harris said:

I attach a document with white and grey rectangles

To me, the document looks the way it should look - white is white.

Edit: And it looks the same even after using your profile.

Not using the Automatically Manage Color option?
https://support.microsoft.com/en-us/windows/auto-color-management-in-windows-11-64a4de7f-9c93-43ec-bdf1-3b12ffa0870b

Edited January 7, 2024 by Pšenda

[NotMyFault]

Which display do you use? Please provide the exact model name from windows and a photo of the label on the back of the display.
Some Displays can be configured via on-screen menu or via app from vendor.

Check especially

• color profile / color mode. It should be set to sRGB is available.
• white point
• brightness
• HDR mode active?
• if Using HDMI cable: check if input channel on Display is set to PC or TV mode.

Windows allows color calibration for displays (in parallel to color profiles), please try to reset those settings.

Some GPU have software to tweak colors, please check and reset to default if activated.

[v_kyr]

24 minutes ago, NotMyFault said:

Which display do you use?

The OP probably uses a Dell IN2010N monitor, as that's what is listed under his Color Management screenshot (...though there somehow related/associated with a NVidia GeForce GT730 GPU).

• https://dl.dell.com/manuals/all-products/esuprt_electronics/esuprt_display/dell-in2010nwfp_user's guide_en-us.pdf

Further, if every other Win software shows up white colors fine for him, then I would check beside the Win color management & GPU software settings, also in the Affinity apps (color prefs, doc settings...) if the associated color profiles setup there are the right sRGB based ones for that monitor device.

[NotMyFault]

7 hours ago, v_kyr said:

Further, if every other Win software shows up white colors fine for him, then I would check beside the Win color management & GPU software settings, also in the Affinity apps (color prefs, doc settings...) if the associated color profiles setup there are the right sRGB based ones for that monitor device.

Do you already have an explanation for the issue? I don’t see that anybody knows the cause at this time. So I would like to rule-out all possible causes.  And the settings I asked to check are potential causes. Your conclusion that the issue must be caused by Affinity apps could be wrong/premature.

[NotMyFault]

7 hours ago, v_kyr said:

• https://dl.dell.com/manuals/all-products/esuprt_electronics/esuprt_display/dell-in2010nwfp_user's guide_en-us.pdf

 

Thanks for the link. The display is very dated, has only d-sub input which works analog to my memory. I would recommend to test with a HDMI capable current Display. 
 

Never the less, the OSD allows to set color temperature, and some more parameters which might cause the observed issues.

[NotMyFault]

I would really ditch this display. I had a Dell 2408 which I loved and though it was a marvel high price and semi-professional wide gamut at it’s time, lots of input, sRGB and AdobeRGB color modes, 10 bit color channel support, etc).

But after switching to a modern LG34WK950 I could see how crappy it has become because everything else hat evolved so much and CTFL is total crap.

current 24 inch display are dirt cheap now.

[Pšenda]

12 hours ago, NotMyFault said:

if Using HDMI cable: check if input channel on Display is set to PC or TV mode.

In the previous thread, the OP provided a screenshot (not a photo of the monitor display) where the display problem is visible - from this I conclude that the monitor display itself is no longer involved in the faulty display (and OP write - "This is not a problem with my monitor as it shows grey accurately with all other programs").

 

It is clear from the screenshot - that there is no problem with the correct display of white when it comes to white paper and white UI elements.
But the problem arises when you want to display the white color as a gray scale, see gray swatches.

So these are elements where Affinity uses ICC profiles, but they look fine - both in the document and in the OS for the monitor. Strange 🤔

[v_kyr]

5 hours ago, NotMyFault said:

Your conclusion that the issue must be caused by Affinity apps could be wrong/premature.

If everything else, so for every under Win used app (...which uses color management & thus the system display ICC profiles) looks Ok, then it's more Affinity related! - Therefore I would start & investigate with what Psenda has shown and described above in the Affinity related screenshots.

[lacerto]

Obsolete.

[NotMyFault]

I would suggest a simple test:

opening a test file with sRGB profile in Photo (we need info panel)

add a rectangle of canvas size and assign a black to white gradient horizontally 

Use the info panel color sampler. Set the second to HSL mode. Hover over the gradient and check

1. RGB sampler shows RGB all identical valies
2. HSL shows saturation zero 

take a screenshot of screen and save as PNG

place PNG into opened document, so it covers the lower half.

activate move tool. The colors must be identical in top and bottom half.

Save file with history. make another screenshot and upload both file and screenshot here.

Do the same process w.g. With MS Paint or any other capable app.

 

[Tooma]

Might you have a setting "on" for your display to reduce Blue-light; not noticeable in normal use, except for warming the image, but much more obvious in Grey scale?

[Charles Harris]

On 1/8/2024 at 2:47 PM, Tooma said:

Might you have a setting "on" for your display to reduce Blue-light; not noticeable in normal use, except for warming the image, but much more obvious in Grey scale?

Interesting idea, but I can't see one.

 

[NotMyFault]

13 minutes ago, Charles Harris said:

Interesting idea, but I can't see one.

 

https://support.microsoft.com/en-us/windows/set-your-display-for-night-time-in-windows-18fe903a-e0a1-8326-4c68-fd23d7aaf136

 

[Charles Harris]

1 hour ago, NotMyFault said:

https://support.microsoft.com/en-us/windows/set-your-display-for-night-time-in-windows-18fe903a-e0a1-8326-4c68-fd23d7aaf136

 

Thank you for the link. It was a good try, but night time settings was turned off.

[Charles Harris]

On 1/8/2024 at 1:52 PM, NotMyFault said:

I would suggest a simple test:

opening a test file with sRGB profile in Photo (we need info panel)

add a rectangle of canvas size and assign a black to white gradient horizontally 

Use the info panel color sampler. Set the second to HSL mode. Hover over the gradient and check

1. RGB sampler shows RGB all identical valies
2. HSL shows saturation zero 

take a screenshot of screen and save as PNG

place PNG into opened document, so it covers the lower half.

activate move tool. The colors must be identical in top and bottom half.

Save file with history. make another screenshot and upload both file and screenshot here.

Do the same process w.g. With MS Paint or any other capable app.

 

Thank you for your patience. I've now managed to do what you suggested. Interestingly, if I've understood correctly, while the RGB sampler shows identical values at the start and end of the gradient, it doesn't show all identical values throughout. For example as I scan across it might read 43 -40 - 40 or 174 - 171 - 170. Saturation is zero.

I attach the files you ask for, as well as jpeg and pdf. The jpeg and pdf show the top half correctly and the screenshot as yellowed. 

Paint shows as grey - it doesn't seem to offer gradients. I've also tried Scribus. 

I look forward to your suggestions.

Greyscale Scribus.pdf Greyscale Scribus.sla Test for greyscale sRGB.pdf Test for greyscale sRGB.afphoto

[Pšenda]

Just a quick question - can you provide a screenshot with the Navigator panel displayed? - if I remember correctly, the image is not rendered into it using the ICC profile.