Images do not open correctly

[pburki]

Hello,

I have images that do not open correctly in Affinity Photo. When I open with Preview (Mac), it looks good, but when I open with Affinity Photo, the image is partially displayed + the image seems to have layers, while this is a jpg file (at least from the file name and info).

Any idea what the issue might be ?

Thanks and best regards,

Philippe

[firstdefence]

The image has two masks applied.

If possible upload the file you are trying to open so we can diagnose why this is happening.

[GarryP]

33 minutes ago, firstdefence said:

The image has two masks applied.

Can JPEGs contain masks?

My first guess was that the file extension could have been changed from TIFF to JPEG (the software ignoring the file extension), and that the original TIFF maybe contained clipping paths, but that wouldn’t tell me why it wasn’t looking the same in Preview as it does in Photo.

As you say, if we could get a copy of the original image (ZIPped so the forum software doesn’t change it) we would have a better idea of what’s what.

[Ron P.]

22 minutes ago, GarryP said:

Can JPEGs contain masks?

I'm not clear on what you mean by contain.

If you mean like a Live Filter or Adjustment Layer, then no. However you certainly can nest masks within JPEG image layers. After all as far as AP is concerned, they're just a Pixel layer.

 

[GarryP]

By “contain” I meant ‘have within them somehow’ (I realise that’s still vague).

I’ve only ever used JPEGs which are a simple single bitmap with nothing else ‘inside’ so that’s why I asked the question.

I they can contain masks then that’s all well and good and I’ve learned something, thanks.

[MEB]

Hi @pburki,
Welcome to Affinity Forums
That JPG contains clipping paths which are used to delimit certain areas/sections in JPG's (usually found on files sold from commercial stock sites),
If you don't need/want them you can hide (or delete) the masks in the layers panel nested to the image layer (which is how we import/display them in Affinity apps) and it should then display the full image as you'd expect. For more info check this post/thread.