Affinity Photo opens and closes instantly !! [SPLIT]

[Stedicam]

I just purchased Affinity Photo 2 from B&H. It will launch but as soon as it opens, it crashes and disappears. I have tried repeatedly and always the same. Rebooted and the same. I'm reading years old posts on here about this problem. Why is it still a problem after all this time? 

[MikeTO]

Hi @Stedicam and welcome to the forums.

Are you using macOS, Windows, or iPad, and which version of the operating system?

Are you using Affinity 2.3.0?

Can you share a crash report? Information on how to do so is here:

 

[GarryP]

13 hours ago, Stedicam said:

I just purchased Affinity Photo 2 from B&H.

In addition to the questions above, just out of curiosity, who/what is B&H?

[Hilltop]

I think he refers to: https://en.wikipedia.org/wiki/B%26H_Photo

[Ron P.]

2 hours ago, GarryP said:

In addition to the questions above, just out of curiosity, who/what is B&H?

Fantastic store for photographers!! I've spent a few thousand $$ there

https://www.bhphotovideo.com/

[R C-R]

6 hours ago, Ron P. said:

Fantastic store for photographers!!

I vaguely remember going into the (first?) NYC B&H shop back in the early days when it was tiny & crammed with shelves full of cameras & photo accessories with almost no room left to hold more than 10-15 people at the same time. Back then, there was of course no online presence but they had ads in all the major photo magazines for mail ordering just about anything photo-related you could think of.