uvanduinen Posted December 22, 2023 Share Posted December 22, 2023 Everything was going well. Then Publisher crashed when trying to "collect" an image from the ressource manager. Now the file is corrupted and I can't do anything. I can't restart the work... What should I do? Quote Link to comment Share on other sites More sharing options...
MikeTO Posted December 22, 2023 Share Posted December 22, 2023 Hi @uvanduinen and welcome to the forums. What do you mean by "collect"? That's not an Affinity term so I'm unsure what steps you were following. Can you explain in more detail? When you say the file is corrupted, what error message are you getting? Quote Download a free manual for Publisher 2.3 from this forum - expanded 260-page PDF Affinity 2.3.1 for macOS Sonoma 14.3, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
uvanduinen Posted December 22, 2023 Author Share Posted December 22, 2023 Here is the file... Poster.afpub Quote Link to comment Share on other sites More sharing options...
uvanduinen Posted December 22, 2023 Author Share Posted December 22, 2023 (edited) In the ressource manager, you have the option to "collect" (that's the word used) images that are linked to somewhere to another location to group them together. Edited December 22, 2023 by uvanduinen Clarity and image upload Quote Link to comment Share on other sites More sharing options...
MikeTO Posted December 22, 2023 Share Posted December 22, 2023 14 minutes ago, uvanduinen said: In the ressource manager, you have the option to "collect" (that's the word used) images that are linked to somewhere to another location to group them together. My apologies, I forgot about that feature. I'm unable to open your file or add pages from it to another document. I searched the forums and couldn't find a similar report of problems. I don't know if this file will be recoverable. Sorry. Quote Download a free manual for Publisher 2.3 from this forum - expanded 260-page PDF Affinity 2.3.1 for macOS Sonoma 14.3, MacBook Pro 14" (M1 Pro) Link to comment Share on other sites More sharing options...
uvanduinen Posted December 22, 2023 Author Share Posted December 22, 2023 2 hours ago, MikeTO said: My apologies, I forgot about that feature. I'm unable to open your file or add pages from it to another document. I searched the forums and couldn't find a similar report of problems. I don't know if this file will be recoverable. Sorry. Thanks for trying! This is very strange to me that a file gets damaged like that.... Let's see if someone from Affinity can find this thread and do something with the file... Quote Link to comment Share on other sites More sharing options...
Hilltop Posted December 23, 2023 Share Posted December 23, 2023 12 hours ago, uvanduinen said: Let's see if someone from Affinity can find this thread and do something with the file... Or contact them directly with a request to debug your file: https://affinity.serif.com/en-us/contact/ Quote Link to comment Share on other sites More sharing options...
R C-R Posted December 23, 2023 Share Posted December 23, 2023 19 hours ago, uvanduinen said: Let's see if someone from Affinity can find this thread and do something with the file... Please note the company closure notice in the banner at the top of the page. Because of that, it could be quite a while before they can get to your file, perhaps not until a few days after the new year begins. Quote All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Staff Lee_T Posted December 30, 2023 Staff Share Posted December 30, 2023 Hi uvanduinen, Could you please give us some details on the following: your OS version Your Affinity Publisher version (visible in Affinity Publisher > My Account) Where the files were stored (internal drive, synced on iCloud or other cloud service, external drive or network drive) Lee Quote Link to comment Share on other sites More sharing options...
uvanduinen Posted December 30, 2023 Author Share Posted December 30, 2023 Hello Lee, Thanks for getting back to me. im on Sonoma 14.0, and on publisher 2.3.0 (but maybe a slightly earlier version because I think I did an update after the crash). The file was stored on iCloud Drive, which I now understand was a bad idea. I hope this helps, Thanks, Ulysse Quote Link to comment Share on other sites More sharing options...
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