Corrupted file on Publisher

[uvanduinen]

Everything was going well. Then Publisher crashed when trying to "collect" an image from the ressource manager. Now the file is corrupted and I can't do anything. I can't restart the work... What should I do? 

[MikeTO]

Hi @uvanduinen and welcome to the forums.

What do you mean by "collect"? That's not an Affinity term so I'm unsure what steps you were following. Can you explain in more detail?

When you say the file is corrupted, what error message are you getting?

[uvanduinen]

Here is the file... 

Poster.afpub

[uvanduinen]

In the ressource manager, you have the option to "collect" (that's the word used) images that are linked to somewhere to another location to group them together. 

Edited December 22, 2023 by uvanduinen
Clarity and image upload

[MikeTO]

14 minutes ago, uvanduinen said:

In the ressource manager, you have the option to "collect" (that's the word used) images that are linked to somewhere to another location to group them together. 

My apologies, I forgot about that feature.

I'm unable to open your file or add pages from it to another document. I searched the forums and couldn't find a similar report of problems. I don't know if this file will be recoverable. Sorry.

[uvanduinen]

2 hours ago, MikeTO said:

My apologies, I forgot about that feature.

I'm unable to open your file or add pages from it to another document. I searched the forums and couldn't find a similar report of problems. I don't know if this file will be recoverable. Sorry.

Thanks for trying! This is very strange to me that a file gets damaged like that.... Let's see if someone from Affinity can find this thread and do something with the file... 

[Hilltop]

12 hours ago, uvanduinen said:

Let's see if someone from Affinity can find this thread and do something with the file... 

Or contact them directly with a request to debug your file: https://affinity.serif.com/en-us/contact/

[R C-R]

19 hours ago, uvanduinen said:

Let's see if someone from Affinity can find this thread and do something with the file... 

Please note the company closure notice in the banner at the top of the page. Because of that, it could be quite a while before they can get to your file, perhaps not until a few days after the new year begins.

[Dan C]

Hi uvanduinen,

Could you please give us some details on the following:

• your OS version
• Your Affinity Publisher version (visible in Affinity Publisher > My Account) 
• Where the files were stored (internal drive, synced on iCloud or other cloud service,  external drive or network drive)

Lee

[uvanduinen]

Hello Lee, 

Thanks for getting back to me. 
im on Sonoma 14.0, and on publisher 2.3.0 (but maybe a slightly earlier version because I think I did an update after the crash). The file was stored on iCloud Drive, which I now understand was a bad idea. 
I hope this helps,

Thanks,

 

Ulysse