Empty Floating Windows Stuck Open in Publisher

[laotze]

Hi, I recently encountered a strange issue in Affinity Publisher 2.3.0 which I can’t seem to rid myself of. It’s difficult to describe outside the screenshot, but whenever I open Publisher there are now two empty, floating windows that refuse to close when I click the X button.

Resetting views doesn’t get rid of them. “Merge All Windows” doesn’t either. They float atop my workspace and block my view unless I minimize them to the taskbar, which is a temporary fix but won’t get rid of them. They return in full view every time I open Affinity.

Does anyone know what these windows are or how to get rid of them? Thanks!

[MikeTO]

H, this is a known bug in 2.3 which has already been fixed for 2.4 which will enter beta soon. The only workaround for now is to quit the application and restart it. The alternative is to avoid using floating windows until 2.4.

 

[laotze]

Thanks Mike, good to know it’s a bug. Unfortunately quitting the app and restarting doesn’t fix the issue for me; the floating windows reappear in full view every time. I can live with minimizing them on startup until the patch arrives, though.

[MikeTO]

Just now, laotze said:

Thanks Mike, good to know it’s a bug. Unfortunately quitting the app and restarting doesn’t fix the issue for me; the floating windows reappear in full view every time. I can live with minimizing them on startup until the patch arrives, though.

I can't duplicate that, and I also tried it with Reopen documents at startup in case it was that. Sorry, I don't know what else to suggest. But perhaps somebody else will know.

[laotze]

28 minutes ago, MikeTO said:

I can't duplicate that, and I also tried it with Reopen documents at startup in case it was that. Sorry, I don't know what else to suggest. But perhaps somebody else will know.

Ah, disabling Reopen Documents at Startup did the trick for me, actually! Floating windows are gone for the time being.

[gig16]

On 12/20/2023 at 9:39 AM, laotze said:

Ah, disabling Reopen Documents at Startup did the trick for me, actually! Floating windows are gone for the time being.

I'm having the same issue, but unchecking Reopen Documents at Startup didn't fix my issue. Currently using a free trial through the mac app store on my computer so I'm hoping the patch comes quickly because it's extremely annoying.

[Affinity Info Bot]

The issue "[macOS] Floating and redocking a document creates an empty floating window which cannot be closed" (REF: AF-1499) has been fixed by the developers in internal build "2.3.1.2212".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.