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Posted

International A4 standard is 210mm x 297mm as per the Affinity A4 presets.
Can you give more details about how you setup your document ?
You can change your current document size at any time by going into Document Setup found under the File menu in Designer.
Which Affinity app are you working in?

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Posted
17 minutes ago, patrick_112 said:

I now work with V2 version on my macbook

What kind of printer is it?

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Posted

Hi @patrick_112,

The EU paper sizes appear in the V2 New Document and Document Setup windows and if you need sizes not included by default you can simply add your own presets...

PaperSizes.png.763ae480dd25dbbd67739c2f56a3ff3c.png

Is the Dutch Printing saying they need your document to match a US Paper rather than A4 or are they saying that the document you've provided is a US Size rather than A4?

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
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Posted
25 minutes ago, patrick_112 said:

I now work with V2 version

But in which Affinity app have you made the problem A4 document; Designer, Photo or Publisher?
The more information you can give us about the document size you want to have and the particular Affinity app you are working in will help focus our answers.

macOS 12.7.6  15" Macbook Pro, 2017  |  4 Core i7 3.1GHz CPU  |  Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB  |  16GB RAM  |  Wacom Intuos4 M

Posted
43 minutes ago, Hangman said:

Hi @patrick_112,

The EU paper sizes appear in the V2 New Document and Document Setup windows and if you need sizes not included by default you can simply add your own presets...

PaperSizes.png.763ae480dd25dbbd67739c2f56a3ff3c.png

Is the Dutch Printing saying they need your document to match a US Paper rather than A4 or are they saying that the document you've provided is a US Size rather than A4?

The printer indicated that my current document was made in US A4 sizes. Instead of Dutch format.

I made this in V1 version of affinity.

Posted

Standard American (US) paper sizes are Letter, Legal etc. not the A series (A4 etc) which is the standard in Europe and most other countries.

 

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

Posted
33 minutes ago, patrick_112 said:

The printer indicated that my current document was made in US A4 sizes. Instead of Dutch format.

There is no such thing as a US A4 paper size...

If your printer requires an EU, A4 document then you simply need to ensure it is 210 mm x 297 mm in the Document Setup window in your Affinity App.

Have you provided your file as a PDF to your Dutch printing company? If so when you open the file in Acrobat Reader, what page size is shown in the Document Properties for the PDF...

PageSize.png.6483c548a9f27b216d720a8a214ae0ab.png

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
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Posted

After a quick "Google" I found the following, which may account for the confusion! (It's not something I've heard of before.)

"The Letter
The most popular U.S. paper is the “Letter,” the familiar 8.5″ x 11″ used in all offices across America. It’s also known as “A” size. Its European counterpart is A4, which is close: 8.3 x 11.7 inches or 210 x 297 mm."

I'm assuming that what the printer means is that the document is the American "A" size, and what he wants is the standard European "A4". As the two are so close in size, it should be a simple matter of resizing the document, (in Document Setup) which, hopefully, should not affect the layout of the pages too much.

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

Posted
3 hours ago, patrick_112 said:

the printer here in the Netherlands cannot do anything with it

If you don't adjust your document dimensions + layout:

• They could print with 97% print size. Then you would get the A4 sheet with a blank area of 26 mm.

• Or they could print your US letter file on A4 sheets in 100% print size: Then you may get a small area (6 mm) in your layout width that will not be printed (off the sheet) and a larger area (18 mm) on the print sheet's height which will remain blank.

A4versusUSletter.jpg.b480ceca28541984a0ea33b7d560f06f.jpg

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