Can't access Affinity

[NicoftheDogs]

Hi

For 24 hours, this is what I get when I open Affinity. Can anyone help me get back in?

[NathanC]

Hi @NicoftheDogs,

Sorry to hear that, I'd initially suggest following the below to reset the app's account data:

1. Close all Affinity apps
2. Hold down CTRL and launch Photo 2 while still holding CTRL
3. A 'Clear user data' menu will appear, tick 'Reset Account Data' and 'De-activate Affinity 2 apps' at the bottom
4. Press 'Clear' and the app will now launch, try activating again.

If the above fails, Could you confirm which OS version you're running?

Many thanks

[NicoftheDogs]

Thank you. That worked!