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V 2.3 constantly crashing and can’t open saved projects


Dawny70

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Hi

since updating the designer software constantly crashes. 
also after saving ng a project from the main screen it won’t open and crashes. 
using brushes crashes. I am at the point of calling it a day. 
I had to open it in beta but half of my project was missing and the same thing happened constant crashing

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Hi, do you have svg's or something in those files that originally comes from another file/place? Because ist sounds really similar to my issue described here:

Hope this may help. As it seems there is no solution other than opening it on a computer or waiting for the next update.

Best wishes Justin

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3 hours ago, Justin Jakull said:

Hi, do you have svg's or something in those files that originally comes from another file/place? Because ist sounds really similar to my issue described here:

Hope this may help. As it seems there is no solution other than opening it on a computer or waiting for the next update.

Best wishes Justin

 

Hi

thank you for your reply. Yes it had a reference file from pixels I think it is on the right where you search for them. 
I never thought that could affect it. 
Hope the next update will fix all these problems everyone is having. 
it seems never ending since V2 came out. 

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  • 4 weeks later...
  • Staff

The issue "[iOS] Files containing SVGs crash on open" (REF: AF-1413) has been fixed by the developers in internal build "2.3.1.2212".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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