UI beyond screen - not able to change

[Marcel Zwiers]

I often use an external screen with mu 2023 15" MB Air. When disconnecting the screen, the UI does not scale to the MB screen size making it unworkable. Please check the screenshot. Affinity Designer 2.3.0

Any idea on how to solve this? Hope the issue makes sense.

Marcel

[loukash]

58 minutes ago, Marcel Zwiers said:

Any idea on how to solve this?

Window menu → Zoom should usually reset the window dimensions.

Also, the 15" MBA is capable of display resolution of a whopping 2880×1864 px, selectable in System Settings → Displays if you enable the advanced options. You may need a magnifying glass to actually read something on the screen, but it may temporarily help to rearrange screen elements that may have been stuck beyond the regular display bounds.

(For the record: in my studio I also use an external display with my 15" MBA, but it's only an old "Full HD" display so the issues I'm experiencing are neglectable.)

[Marcel Zwiers]

20 hours ago, loukash said:

Window menu → Zoom should usually reset the window dimensions.

Also, the 15" MBA is capable of display resolution of a whopping 2880×1864 px, selectable in System Settings → Displays if you enable the advanced options. You may need a magnifying glass to actually read something on the screen, but it may temporarily help to rearrange screen elements that may have been stuck beyond the regular display bounds.

(For the record: in my studio I also use an external display with my 15" MBA, but it's only an old "Full HD" display so the issues I'm experiencing are neglectable.)

This works. Who wold have guessed!

It is still hard to grap the lower right corner to make the window even smaller, but it works! Thanks Loukash!

[stokerg]

Hi @Marcel Zwiers,

Thanks for reporting this.

We do already have this issue logged with the Developers and i've updated that report with a link back to this thread so we can update you when its been resolved  

[Marcel Zwiers]

2 hours ago, stokerg said:

Hi @Marcel Zwiers,

Thanks for reporting this.

We do already have this issue logged with the Developers and i've updated that report with a link back to this thread so we can update you when its been resolved  

Thank you so much!

[Affinity Info Bot]

The issue "[macOS] App Window Disappears after disconnecting and re-connecting an external monitor between app sessions" (REF: AF-417) has been fixed by the developers in internal build "2.4.0.2211".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.