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Error exporting to PSD


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Error message attached. My document is 21600px x 3240px (300dpi). I changed it to 72DPI and it still gives me that export error (I thought maybe it was a bug with file size, although I just created a photoshop file with those specs and it opens).

I was able to export another file that is 21600x3240 (72dpi). I tried exporting it to my desktop and still the same error.

 

File attached

 

Screenshot 2023-12-04 at 10.09.29 AM.png

infinite_main67b.afdesign

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On 12/4/2023 at 10:20 AM, bwackv said:

I was able to export another file that is 21600x3240 (72dpi). I tried exporting it to my desktop and still the same error.

You say that you were able to export it. And then that you tried to export to desktop and got an error. Where did you export it when it worked?

What Export Settings did you use?

When I try Exporting your file to PSD on my Mac, the Preview never finishes generating, and if I click Export and provide an output location it generates and then fails with the same message you reported.

@e.v125: Welcome to the Serif Affinity forums. Thanks for the suggestion. Unfortunately, it does not seem to help when I try it with the sample file provided above.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
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2 hours ago, walt.farrell said:

When I try Exporting your file to PSD on my Mac, the Preview never finishes generating, and if I click Export and provide an output location it generates and then fails with the same message you reported.

For me on my Mac, for several of the export formats the preview takes a while to finish & when it does it just shows a blank page. For others it never finishes at all. SVG seems to be the only one that exports something that looks like the afdesign file.

All 3 1.10.8, & all 3 V2.4.2 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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  • Staff

Hi bwackv,

I've narrowed it down to your HSL adjustments on layers "17f2151e-e8b6-4612-9642-97f0fe264bb1" and "17f2151e-e8b6-4612-9642-97f0fe264bb1".  (4th and 5th layers)

If you delete these adjustments and recreate them, you shouldn't have an issue exporting. I can't say for sure how these layers became corrupted, but it's thankfully easy to resolve.

Lee

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