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Posted

現像ペルソナ(RAW)で、"ノイズ軽減"をオンにした後、"前を同期"をクリックするとPhotoが毎回クラッシュします。

In Develop Persona (RAW) mode, after I check Noise Reduction as ON, I click Sync Before then Photo crashes every time.

iMac 2023 M3, Ventura 13.6.2, Photo2 2.3.0

  • Staff
Posted

Hi Shogun-XY,

Welcome to the forums :)

This seems to be working fine for me here please could you provide a screen recording demonstrating this issue along with a copy of one of the files you are using so I can try and replicate this here?

これは私にとっては問題なく動作しているようです。ここで再現できるように、この問題を示す画面録画と、使用しているファイルのコピーを提供していただけますか?

Thanks

C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

Hi @Callum,

I likewise get an instant crash when selecting Sync Before after checking Noise Reduction...

 

Crash Report

Affinity Photo 2 Affinity Store-2023-12-04-133013.ips

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

  • Staff
Posted

Thanks Hangman, a member of our QA team has successfully recreated this issue so we'll get this logged to be fixed in a future update :)

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

Hi @Callum,

Perfect, thanks for confirming...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

  • 1 month later...
  • Staff
Posted

The issue "Crash when clicking Sync Before after enabling Noise Reduction" (REF: AF-1419) has been fixed by the developers in internal build "2.4.0.2222".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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