Shogun-XY Posted December 4, 2023 Posted December 4, 2023 現像ペルソナ(RAW)で、"ノイズ軽減"をオンにした後、"前を同期"をクリックするとPhotoが毎回クラッシュします。 In Develop Persona (RAW) mode, after I check Noise Reduction as ON, I click Sync Before then Photo crashes every time. iMac 2023 M3, Ventura 13.6.2, Photo2 2.3.0 Quote
Staff Callum Posted December 4, 2023 Staff Posted December 4, 2023 Hi Shogun-XY, Welcome to the forums This seems to be working fine for me here please could you provide a screen recording demonstrating this issue along with a copy of one of the files you are using so I can try and replicate this here? これは私にとっては問題なく動作しているようです。ここで再現できるように、この問題を示す画面録画と、使用しているファイルのコピーを提供していただけますか? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Hangman Posted December 4, 2023 Posted December 4, 2023 Hi @Callum, I likewise get an instant crash when selecting Sync Before after checking Noise Reduction... Sync Before.mp4 Crash Report Affinity Photo 2 Affinity Store-2023-12-04-133013.ips Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Staff Callum Posted December 4, 2023 Staff Posted December 4, 2023 Thanks Hangman, a member of our QA team has successfully recreated this issue so we'll get this logged to be fixed in a future update Thanks C Hangman and Chris B 2 Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Hangman Posted December 4, 2023 Posted December 4, 2023 Hi @Callum, Perfect, thanks for confirming... Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Shogun-XY Posted December 5, 2023 Author Posted December 5, 2023 @Hangman Thank you for uploading the recording of the same issue instead of me. Hangman 1 Quote
Staff Affinity Info Bot Posted January 9, 2024 Staff Posted January 9, 2024 The issue "Crash when clicking Sync Before after enabling Noise Reduction" (REF: AF-1419) has been fixed by the developers in internal build "2.4.0.2222". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
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