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Posted

Hello, can someone help me, I have a galaxy book 3 pro 360 16 gb ram 1tb version and I purchased the affinity pack to be able to draw on the pc but whenever I size up my brushes it becomes unusable due to the lag and then it crashes or freezes, I have tried about anything including ticking off the open cl hardware, pen input to all the different modes, and nothing seems to work, I’ve uninstalled and reinstalled and that doesn’t do it either. I would really appreciate the help as I am beginning the illustrations of my book and I can’t even start

  • 2 weeks later...
  • Staff
Posted

Hi Lupita,

Please could you navigate to the apps preferences and provide a screenshot of the entire performance section? Please could you also provide a copy of the latest crash report found by following the below guide? This will allow me to look into this further with you.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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