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Posted

Does this happen you when there is border area where images are when you move ,mouse border goes little darker and little monet goes back to normal? happens at least Affinity Photo and Publisher. i feel not in Designer.

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

Posted

I tried record video somehow not happen when screen recorder is running.

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

  • Staff
Posted

Hi @MxHeppa,

Without a recording it would be hard to say what's potentially happening, in this situation if you're able to record your monitor from an external device to capture what you're describing we can look into this further.

Posted

this not then Happen i think Designer (checked few times) but in Photo (where i see it first becouse such program mouse is moved lot more than Publisjher type apps where is often typed text and such). Also happens Publisher. i have also old v1 versions what i can check. but this video should be from recent Photo.
and mute sounds (i dont have now tool where i can remove video sounds and maybe have something i dont know what my phone grabbed. also only tool what i think maybe i have such maybe recompress video and mess things,but i looked video likely not have anything very audible anyway i used my sounds bit louder check it and looked my audiointerface level metters). and this seen two monitors (and by two people and same image source (same computer and same installation of program)) and this where video is not cheap dell IPS panel and another is benq not cheap VA panel. and these two apps are only ones where i surely seen this also bright theme where also happens image goes darker when i move etc. i checked multiple settings of your program as well looked windows and intel uhd 630 settings (what i currently use is part of processor i  hope i not need graphic card etc getting silent one is not so easy here) then at least some elements of graphics goes darked when i move mouse but goes back little moment after i stop move mouse. but this is likely best video what i can do i am little sick but tried help make Serif theam what i mean. i hope is not feature if so why is not in Publisher ? and please add on/off switch if is feature. distracts focusing job lot at least i see it such way.
ps. looked qucikly old Photo maybe happens not so much but image area background is different hue in v1 than v2.(its light grey in v1 and v2 is i use dark grey).

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

Posted

i made video with my Samsung S8. i not have other tools grab video what i can easily use sametime when i move mouse.

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

Posted

and this issue happens even project not have anything (even this heart is not here) happens.

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

  • Staff
Posted

Thanks for the recording, there’s an issue logged internally in relation to the app canvas area flickering with HDR enabled on certain displays, and mouse movements/clicks can also trigger it so it’s possible that you’re encountering this issue as it’s not picked up by software screen recorders as you originally described.

With all the apps closed, Try disabling HDR in Windows Settings > Display and then reboot and then see if it persists.

There’s also a separate screen flicker issue logged with certain displays when G-SYNC is enabled in the Nvidia Control panel, but I don’t think you’d be encountering this one unless you have a G-SYNC compatible display and a dedicated Nvidia Graphics card.

 

Posted

my Monitors not support HDR and as i sayed i used Intel 630 UHD from my cpu then no Nvidia also vsync what causes issues with some games is not possible change settings program not list games and as we know Affintiy apps are not even games. also these two apps are only ones where it happens it seems says also something? some even lot more display content changes not happen. and this is desktop computer as well.(build for me).

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

Posted

my Monitors not support HDR and as i sayed i used Intel 630 UHD from my cpu then no Nvidia also Intel vsync what causes issues with some games is not possible change settings program not list games and as we know Affintiy apps are not even games. also these two apps are only ones where it happens it seems says also something? some even lot more display content changes not happen. and this is desktop computer as well.(build for me). and desktop vs portable means no some kind energy savign modes what makes happens brightness changes in some users (not related Affintiy Apps) if understand correctly.

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

Posted

now i ordered asus graphics card i hope solves thing. card choiced becouse is available here,and its silent etc.

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

  • 2 weeks later...
Posted

Quick test says solved and third problem with same problem is Microsoft Edge. and etc means resolution support (another supports max 1920x1080 this supports 3840x2160 and my main (what i currently use) monitor is 2560x1440).

AMD 7 7700X 64gigabytes ram 4Tb SSD for all kind projects. Affinity Apps v2 version. Windows 11 Pro.

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