Eye Dropper Selection outside of program macOS

[FSB67]

New updated and Eye Dropper Selection outside of program macOS still not working?

[GarryP]

As mentioned in that other thread, when the problem is fixed the “Serif Info Bot” will make a post in that thread.

If you want to know when the problem is fixed you can “Follow” that thread.

There’s no need to create a new thread to ask about another thread, just post in that thread to keep everything about the same issue in the same thread.

[FSB67]

I don't really trust anyone would remember the problem after a certain period especially when updates are made. SO, this serves as a reminder, "Hello, remember this problem?" How is it that updates are made but issues like the one noted are not fixed.

[thomaso]

Even for such a reminder a new thread is not required: If you place your note in the initial thread this will get bumped / nudged + moved to the top of the forum's topic list.

You can find a kind of bumped / nudged method quite often in existing threads, also done by Serif moderators as reminders for developers. Whereas your new thread does not have the bug tag for developers and thus might even not get noticed by them or their bug tag system and the @SerifBot who cares for efficient bug fix communication, too.

Creating such an extra "reminder" thread is rather confusing up to annoying for other forum members. There are hundreds of bugs that were not immediately fixed with the next update, some of them in V2 since the early V1 versions. If each of them got reminder threads, the forum may become a far less useful list of “reminders" and "reminders of reminders" … which finally may end that even moderators or developers "don't really trust anyone" in the reminder community …

[FSB67]

3 hours ago, thomaso said:

Even for such a reminder a new thread is not required: If you place your note in the initial thread this will get bumped / nudged + moved to the top of the forum's topic list.

You can find a kind of bumped / nudged method quite often in existing threads, also done by Serif moderators as reminders for developers. Whereas your new thread does not have the bug tag for developers and thus might even not get noticed by them or their bug tag system and the @SerifBot who cares for efficient bug fix communication, too.

Creating such an extra "reminder" thread is rather confusing up to annoying for other forum members. There are hundreds of bugs that were not immediately fixed with the next update, some of them in V2 since the early V1 versions. If each of them got reminder threads, the forum may become a far less useful list of “reminders" and "reminders of reminders" … which finally may end that even moderators or developers "don't really trust anyone" in the reminder community …

ok you proved your point

[R C-R]

4 hours ago, FSB67 said:

How is it that updates are made but issues like the one noted are not fixed.

It is simply because they do not have the manpower to fix everything in a timely manner so they fix what they can, release an update with those fixes, & then work on fixing others.