Affinity Online Help: Odd display of search options

[walt.farrell]

I wasn't quite sure where to report this.

I'm on my iPad (now at 17.1.2), using the standard browser (Safari?), and looking at the online Help for Designer 2 (desktop) 2.3.

There are new options when you click Search in the Help's sidebar, and there's a row of options that looks very strange. If it's not a bug, and is intended, please explain what they do (and maybe adjust their display on-screen ) -- 

[Dan C]

Thanks for your report @walt.farrell!

I'm not seeing the same behaviour here, in Safari & Chrome on my iPad these options each have a checkstate next to them, allowing you to switch between 'All Words' and 'Any Word':

It may be that your browsers cache needs updating for this page, in order to display correctly. Can you please try the steps suggested here to force a refresh of this page and let me know if these now appear correctly?

https://apple.stackexchange.com/questions/74797/can-i-force-a-cache-refresh-in-safari-running-on-ios

[walt.farrell]

Thanks, Dan. That article helped me find a way to do a big enough refresh to resolve it. A simple Refresh didn't.

The method I used was:

1. Switch Airplane mode On.
2. Refresh the page (to cause a failure)
3. Switch Airplane mode Off.
4. Refresh again.

Which gave: 

Edit:  I presume that matches what your screenshot would have shown if it had attached successfully  

[Dan C]

Glad to hear it

28 minutes ago, walt.farrell said:

Edit:  I presume that matches what your screenshot would have shown if it had attached successfully  

Apologies, the screenshot in my post is showing as expected on Desktop for me - but yes that matches and is what I'd expect to see!

[walt.farrell]

2 minutes ago, Dan C said:

Apologies, the screenshot in my post is showing as expected on Desktop for me - but yes that matches and is what I'd expect to see!

Interesting. In case this is something you care to check, on my laptop I see this even after a Refresh:

On my iPad, it's a large empty bounding box with p.png in the upper left, and a small blue square with a ? in the middle.

 

[Dan C]

Thanks for that! It seems it was somehow a preview link for the screenshot file in Dropbox (which I use to transfer files between iPad/Windows), rather than the actual file itself - as I'm logged into the Dropbox account the image was visible, but not for other users.

It should be a regular screenshot attachment now

[MikeTO]

I'm not seeing this on my iPad but I may not have opened help on it before. IMO this is just an old-fashioned caching issue with a resource file that wasn't versioned. I can this on my MacBook - the left nav wasn't updated for 2.3 until I did a hard refresh. Safari is the same as all browsers, press Shift and click Refresh. Refresh alone won't solve this.

AFAIK there isn't a hard refresh option on Safari for iOS or iPadOS so Walt you're going to need to close the help web page, go into Settings, scroll down and tap Safari (the list order makes no sense), scroll down and tap Advanced, and then tap Website Data. Search the list for Affinity and you'll find it. Swipe left and tap delete. That should solve it.

Cheers

[walt.farrell]

1 hour ago, MikeTO said:

Safari is the same as all browsers, press Shift and click Refresh.

That did not seem to work on my iPad. But if there's no hard refresh there, that explains it.

But the trick of going into Airplane Mode worked nicely, and is simpler than going through Settings.