Files dimensions changed on PDF export

[fdelaneau]

Hi,

I have a weird one here.

• I created a vertical business card in Designer. I created two artboards both 55 x 85 mm.
• Once the design approved I export it to PDF and updload it in the interface from print.com and it immediately tells me that the second page had to be scaled to fit.
• I went back and checked the artboard size, everything seems fine,  bit to be sure, I also used the transform panel and retyped the values after emptying the field as I know that sometimes Designer displays rounded values.
• I then and exported then uploaded the new PDF file. Same result.

As I had to send the files to the printer, I then created a brand new file in Publisher, copy pasted the content and exported. No issue there, the PDF file is perfect.

Before sending you this report, I also tried creating a new file in Designer, copy pasted the content and exported. The PDF file is also perfect.

The error is really minor 0,1 mm but it shouldn't even be possible.

Apple M1 Pro / MacOS 14.1.1 / Affinity Designer 2.2.1

Bug demo.afdesign

[Hangman]

Hi @fdelaneau,

You simply need to ensure that the X, Y coordinates for your Verso Artboard also uses integer values, so change the X value for your Verso Artboard to 64, rather than 63.898091 and you should find both artboards then export at the same size...

Having said that, both export at exactly 55.000 mm x 85.000 mm for me as they are but the above would be the obvious solution.

[fdelaneau]

Hi @Hangman,

Sorry for the answering delay and happy new year 😄

I just tried moving the second art board to 64mm just to check if that would solve the issue but no luck I get the exact same result. The first page hase the right dimensions but not the second.

Just in cas this could have an influence, I’m running Affinity Designer 2.3.0 from the Mac App Store on an Apple M1 Pro chip.

[Hangman]

Hi @fdelaneau,

That's no problem at all and happy New Year to you also 😄

If you change your unit of measurement from mm to points and then ensure the X value for the Verso artboard is an integer value that 'should' give you two identically sized pdf files but let us know if that still isn't the case...

[BLEU la galerie]

I have exactly the same problem on two different dimensions. One is 1000x500mm with 20mm around (final quote of image is 1040x540mm) and the other one is 148x210mm with 2mm around (final quaote is 152x214mm).

The pdf file exported is quoted either 1040,08x540,08mm or 152,08x214,06mm...

Help !!!

 

Running MacOS 12.7.6 on Macbook Pro late 2015 - Affinity Designer 2.6.3

[fdelaneau]

Have you tried moving the artboard to a round starting position like @Hangman did suggest ? It didn't work for me in this case but I had more success with the export persona for web content that where 1px bigger then expected.

After 2 years, this is still an issue 😖