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Posted (edited)

I'm just starting to use Affinity Photo 2. And I experienced something I cant believe:

I open a RAW file and start editing it. Then I accidentally press "close document" and the document closes without asking me to save my work, no warning, nothing. Same happens, when I just close the App. Can this really be or did I miss a setting?

When I first click on "Develop" and then click on "close document, I'm asked to save it.

Happens with AP 2.2.1 on latest Win11

EDIT: I do not see this strange behaviour in APub

Edited by mopperle

Regards,
Otto

Affinity Suite v2.6.x - Windows 11 Pro

Posted
20 minutes ago, mopperle said:

EDIT: I do not see this strange behaviour in APub

Welcome to the Serif Affinity forums.

You wouldn't see this in Publisher, as Publisher does not have the Develop Persona.

This behavior is new in V2, and I think it's a bug. But I don't see a report of this specific behavior so I'm not sure.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

Thanks Walt, I searched for this, but didnt find anything.

So I'll open a bug report.

Regards
Otto

Regards,
Otto

Affinity Suite v2.6.x - Windows 11 Pro

Posted
3 hours ago, walt.farrell said:

This behavior is new in V2, and I think it's a bug.

Maybe I misunderstood something about this but when I open for instance a Nikon .nef file in AP V2.2.1 (which of course opens it into the Develop Persona) & then try to close it, I get the expected notification:

completeorcancel.jpg.f4dd3d097cfea8b89b981433c5ccc27e.jpg

It doesn't matter if I do any editing on it while in that persona or not.

Maybe this is a Windows only bug?

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
26 minutes ago, R C-R said:

Maybe this is a Windows only bug?

Perhaps.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
6 minutes ago, walt.farrell said:

Perhaps.

So you can duplicate the behavior on your Windows version? Have you tried it on your MBA?

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

I can confirm that Affinity Photo quits immediately without warning if the close button is pressed.
 

MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351)

Windows 11 Pro on VMWare Virtual Machine (on Mac)
Affinity Suite V 2.6.3 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

No backup, no pity.

Posted
3 minutes ago, Komatös said:

I can confirm that Affinity Photo quits immediately without warning if the close button is pressed.

That sounds like it might be a different behavior than @mopperle reported, unless in that first post "document closes without asking me to save my work" means the app quits, not just that the document window closes while the app is still running.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

On my Mac If I use the the Red Close button whilst in the Develop Persona after opening a raw file and doing some editing the entire Consolidated window will close without any notification. Perhaps the Windows users are using the X in the upper right.

ScreenShot2023-11-26at9_33_09AM.png.3866f231ed931a934e3bc0fd2d764a36.png

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted
5 minutes ago, Old Bruce said:

On my Mac If I use the the Red Close button whilst in the Develop Persona after opening a raw file and doing some editing the entire Consolidated window will close without any notification.

OK, I get the same thing when doing that but AP does not quit or crash. Same for you?

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
1 minute ago, R C-R said:

AP does not quit or crash. Same for you?

Yes, it remains open, running. I can make new documents or open documents etc.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted (edited)

Just to make it clear: When I click on the "X" (tooltip says "Close document") the document closes without saving/warning, but the app is still running.

2023-11-2618_52.25000.png.d008e72c283e571ec9ea7a870c6db3f3.png

When closing the app via File/Exit or via the X in the window title bar with a document still being open, also no saving/warning.

Btw, I created a bug report, so we may proceed there:

 

Edited by mopperle

Regards,
Otto

Affinity Suite v2.6.x - Windows 11 Pro

Posted
8 minutes ago, mopperle said:

Btw, I created a bug report, so we may proceed there:

In that report you should mention that this is windows and that you are clicking on the X.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted
9 minutes ago, mopperle said:

Just to make it clear: When I click on the "X" (tooltip says "Close document") the document closes without saving/warning, but the app is still running.

So apparently different behavior than @Komatös reported....

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
17 minutes ago, R C-R said:

So apparently different behavior than @Komatös reported....

Depends on which close button he is talking about:

2023-11-2619_30.49000.thumb.png.72a3f94d415468adea6ad3afb8f13222.png

- clicking on (1) closes ONLY the document window (as the tooltip says) without saving/warning, app is still open and running normal

- clicking on (2) or (3) closes the document AND the app without saving warning

Regards,
Otto

Affinity Suite v2.6.x - Windows 11 Pro

Posted
1 hour ago, mopperle said:

Depends on which close button he is talking about:

2023-11-2619_30.49000.thumb.png.72a3f94d415468adea6ad3afb8f13222.png

- clicking on (1) closes ONLY the document window (as the tooltip says) without saving/warning, app is still open and running normal

- clicking on (2) or (3) closes the document AND the app without saving warning

OK, I can confirm 1, 2 and 3.

Clicking on the close button of the document window has the same effect as clicking on the cancel button, except that there is no prompt.
This behavior is possibly 'by design'.
A scenario to get you thinking: If you open several RAW files at once and realize that you don't want to edit some of them after all.
In this case, it saves time that you don't have to click Cancel and go through the confirmation dialog. 

But maybe one of the Serif moderators or one of the developers here can clarify.
 

MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351)

Windows 11 Pro on VMWare Virtual Machine (on Mac)
Affinity Suite V 2.6.3 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

No backup, no pity.

Posted

Cant believe that, would call it a design flaw. It would be far away from any design rules.

Regards,
Otto

Affinity Suite v2.6.x - Windows 11 Pro

Posted

Same here, clicking "x" or File - Close closes the file without any warning. And as mentioned, if you first click the "Develop" button at the top left, it then ask to save before closing. So I'm not sure of the "by design"...

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15" - Mac mini M2-Pro - 16 gb

Posted
17 hours ago, AlainP said:

Same here, clicking "x" or File - Close closes the file without any warning. And as mentioned, if you first click the "Develop" button at the top left, it then ask to save before closing. So I'm not sure of the "by design"...

Question: What happens if you load a .jpg or whatever image format and you don't make any changes to it and then click on the close button of the image file...? Exactly, it is closed without confirmation.

MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351)

Windows 11 Pro on VMWare Virtual Machine (on Mac)
Affinity Suite V 2.6.3 & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

No backup, no pity.

Posted
7 minutes ago, Komatös said:

Question: What happens if you load a .jpg or whatever image format and you don't make any changes to it and then click on the close button of the image file...? Exactly, it is closed without confirmation.

But if you make changes to it, you are prompted to save.

Now, open a RAW file, and in the Develop Persona, make some changes. Now Close. If you are not prompted, how is that different from your example of a .jpg file. The user is still losing work. They are not losing any images (as the RAW file is still there in their file system), but they may have spent 15 minutes, 1/2 hour, or longer getting the image to look like they want it to in the Develop Persona, and then it's gone because they clicked the wrong button and weren't prompted to Save.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

Yes it's the same when you don't make any change. But here I edited the RAW file so it should ask if I want to cancel the modifications I made before closing. If you click on the "Develop" button at the to left it then will ask you before closing the file. 

When opening a JPG file and edit something in it, It then does ask if I want to save my changes before closing. It should be the same with the RAW file.

If you open a RAW file in Designer it will ask your if you want to save your changes before closing, even if you don't edit it, as it applies some curves before displaying it. Photo does not.

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15" - Mac mini M2-Pro - 16 gb

Posted
1 hour ago, AlainP said:

When opening a JPG file and edit something in it, It then does ask if I want to save my changes before closing. It should be the same with the RAW file.

Indeed, unbelievable.
According to an answer from @Callum in my bugreport, this is by design. IMHO an absolute NoGo and a serious design flaw. :(

 

 

Regards,
Otto

Affinity Suite v2.6.x - Windows 11 Pro

Posted

It does not make sense at all. All other apps ask before closing when you've done some edit on the file. Even Designer ask before closing any file if you did some kind of edit. 

Photo does not ask unless you clicked on "Develop" .... no way it should work like this. It's a programming error easy to fix.

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15" - Mac mini M2-Pro - 16 gb

Posted
1 minute ago, AlainP said:

It's a programming error easy to fix.

Apparently not a programming error because they designed it to work that way, but it is not a good design decision & should be fixed ASAP!

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

The thing is that until you develop the file, you haven't actually made any changes to it, that's why there is no prompt to save it; because you haven't made any changes until it is developed!

(Having said that, as it's quite possible to spend a long time adjusting the settings and then accidentally close the file before developing it, it would seem to make sense to have a confirmation dialogue, warning that the file has not been developed, rather than the file just closing.)

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

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