Downloaded and paid for the Ipad License but no result.

[Rsc]

Hi, I purchased the iPad license for Affinity Designer on my new device. I previously had a Mac OS license so used the same login and account ID for my iPad purchase.

The payment has gone through on the app store/banking. However I cannot activate my account on my Ipad and when I enter my affinity log-in, it tells me there is no Ipad license registered.

 

Please help!

[SFurniss]

@Rsc

Welcome to the forums.

Here's an article that will help you trouble shoot any activation issues. If you still need help with this, please email affinity@serif.com

 

https://forum.affinity.serif.com/index.php?/topic/182419-troubleshooting-affinity-v2-licence-activation-issues/