need help recovering corrupted brush files

[Affinityconfusesme]

Hi, 

need help with recovering brush files that were corrupted on download, courtesy of @WREN.😒

I really need a Dropbox link because I paid for them.

[Affinityconfusesme]

did not help:(

[NathanC]

Hi @tzvi20,

I can see you've already been discussing this in the resources thread below:

You appear to be getting a '0x80004005 Unspecified error' during the unzipping process when using the default Windows explorer compression function. Sources online indicate that this is a problem that can occur with the file explorer tool rather than it be a problem with any specific .ZIP file's contents. The most straightforward solution is to use a third party archiver such as WinRAR or 7-ZIP to zip/unzip files instead of the Windows explorer default, so it would be worth trying either of these tools to extract the file with instead.

https://www.win-rar.com/start.html?&L=0

https://www.7-zip.org/

[Affinityconfusesme]

Hi @NathanC 

I used 7-zip but since the files themselves are corrupted it did not help.☹️

[NathanC]

11 minutes ago, tzvi20 said:

I used 7-zip but since the files themselves are corrupted it did not help.☹️

What happens when you try and extract the file using 7-Zip, does it display a different error message that you can show us?

If you send a copy of the .zip file to the private upload link below I can also confirm if the problem is with the file contents or an issue specific to your device.

https://www.dropbox.com/request/IFsQW0T01GW0QUExRuot

[Affinityconfusesme]

I get 2 data errors. Also the zip folder is uploaded.

[Affinityconfusesme]

I tested extraction on a different folder and it went through so issues with the file itself not issue with my computer.

[NathanC]

Thanks for sending over the .ZIP, I can also confirm that your .ZIP file is corrupted. 7-ZIP reports numerous Data and CRC failed errors, and what it is able to extract is damaged and unusable.

As this brush pack isn't provided by us but by a third party and the issue is with the .ZIP file completely external to the app I can only really suggest getting in contact with the creator and seeing if they're able to provide you with an alternative download link for the brush pack if the existing link only downloads a corrupted version.