Saved Affinity File will not open and says the image name does not exist.

[Molly Vittetoe]

I edited my images and saved them as affinity files and I went back to place them within another image and it says that the image name does not exist.  Then I went back to try to open the image again to rename it and I now can not even open the image as it says the image name does not exist.  Is there a way to fix this to open my already edited photos?

[R C-R]

What edits did you do, where did you save them afterwards, how are you trying to find them after that, & which OS are you using?

[Dan C]

Hi @Molly Vittetoe,

Welcome to the Affinity Forums & sorry to hear you're having trouble!

18 hours ago, Molly Vittetoe said:

I went back to place them within another image and it says that the image name does not exist.

Can you please provide a screenshot of the exact error message you are seeing, as this isn't something I've heard being reported previously?

As R C-R has requested above, we're going to need further information on the exact workflow you took to edit, save and reopen these files. The more information you can provide, the easier it will be for me to assist.

Many thanks in advance

[Molly Vittetoe]

We can edit and save but it will not let us reopen the edited files from anywhere.  We tried opening it from recent, from new, from File, Place and even directly from the folder we saved it to. None of my other students have experienced this issue, it is only this one and she has been saving everything as File, Save As and neither Affinity Photo or Designer will allow for her to re open her projects. I have tried everything I can think of but everything she edits or creates comes up with the error code included below that the file does not exist. 

[NotMyFault]

The file names are shown using the ms dos 8.3 short name translation. 

this lets me assume there is something could be broken with the configuration of you PC, or the hard disk (or SSD) may need to be checked with the appropriate tools form Windows like check disk, scandisk, or „diagnose“ tools which are shown when using mouse right-click applied on the drive letter in explorer.

Please consult with a friend or expert who can assist with the process.

Another possible cause:

you may have opened or saved files in a temporary folder, which is hidden or has been deleted in the meantime. This can happen when you open files from outlook, or extracted from a zip archive. These folders are not suited to save any files permanently.

When saving files, please check in which folder the file gets saves, and ensure it is save in a well chosen place, ideally in one fixed folder directly under „documents“ to keep it simple.

folders containing the tilde sign and a number should be avoided, as they are often temporary and hidden.