Pixelation on import of any image

[samco]

Hello Everyone,

 

I have been working with Affinity photo on Windows since a while now and I love it. However, since recently (maybe a month ago), every image I import is completely pixelated. I tried different settings in the preferences and followed some suggestions in different forums but nothing seems to help.

 

I even purchased the new affinity v2, hoping this would solve the problem...but unfortunately not.

 

Please find screenshots attached (left viewed in photos and how it should look like and right imported to Affinity Photo)

 

Thanks a lot.

[walt.farrell]

1 hour ago, samco said:

every image I import

Welcome to the Serif Affinity forums, @samco.

"Import" is an imprecise term. I think you mean "Open".

From that screenshot, you're viewing your image at a zoom level of 980% (or 943% on one of them), which should appear pixelated. How is it at 100% or smaller?

What are the actual image pixel dimensions? Can you share one of the files? (If they are JPG it's probably better to Zip it before attaching, or share a .afphoto file instead.)

[samco]

4 minutes ago, walt.farrell said:

Welcome to the Serif Affinity forums, @samco.

"Import" is an imprecise term. I think you mean "Open".

From that screenshot, you're viewing your image at a zoom level of 980% (or 943% on one of them), which should appear pixelated. How is it at 100% or smaller?

What are the actual image pixel dimensions? Can you share one of the files? (If they are JPG it's probably better to Zip it before attaching, or share a .afphoto file instead.)

Hi Walt!

Thanks for your reply! I tried to open with/ open /drag and drop the image and its always the same. Of course if I zoom out to 100% or smaller, you can not see the pixelation as much with your bare eye (Although it is still quite visible). However, zooming out does not really solve anything? Or did you mean something else? The file is a .png which I also attached. I did try it of course also with other images and formats but its all the same.

 

Thanks!

[walt.farrell]

Thanks.

What is the source of the image? I suspect that something in the processing to remove the background has created the softness around the edges.

[samco]

6 minutes ago, walt.farrell said:

Thanks.

What is the source of the image? I suspect that something in the processing to remove the background has created the softness around the edges.

Hi!

It is a render (made in Blender, a 3d modelling software) which has a option to render only certain parts and leave the rest transparent. I do this all the time and I edit it all the time afterwards in affinity but now I have this pixelation, which never happened before.

[walt.farrell]

28 minutes ago, samco said:

It is a render (made in Blender, a 3d modelling software) which has a option to render only certain parts and leave the rest transparent. I do this all the time and I edit it all the time afterwards in affinity but now I have this pixelation, which never happened before.

Thanks.

I have no idea why it is happening (or why it works or worked). Are you sure you're rendering the same way you did before, and all your Blender options are the same?

[NotMyFault]

Based on the screenshots I cannot spot anything unusual pixelated.

Can you please provide some reference images, if possible

• unedited source images,
• afphoto files,
• exports.

in case of jpg format, please zip them to avoid any modifications by forum software during upload.

Please define what you perceive as pixelation, if possible by examples images.

All raster / bitmap images are based on pixels. Unwanted pixelation may occour due to editing workflow, alterations by cloud software or web services who try to compress image data, and rarely by bugs in Affinity software.

Most perceived pixelation is due to mipmap rendering used in Affinity, and choice of zoom level. 
 

Don fall into the trap of directly comparing rendering fro different viewing apps, which use different resampling methods. 
The „preview“ in your screenshot seems to use bilinear resampling for zoom levels above 100%, which creates smooth edges. Photo will not artificially smooth these edges, but clearly show the pixel structure. This is not a bug  but a design decision. If you export the document from Photo to e.g. tiff and view the exported file in „preview“, it will probably look softened at edges.