Designer becomes unresponsive after some time, cannot be started again without immediately becoming unresponsive until system restart

[Mia Winter]

The Windows event log reports an access violation in the .NET Runtime:

Application: Designer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at <Module>.Kernel.Countable.Release(Kernel.Countable*)
   at Serif.Interop.Persona.CountedPtr<DocumentController const >.Reset(DocumentController*)
   at Serif.Interop.Persona.CountedPtr<DocumentController const >.Dispose(Boolean)

Affinity Designer Version: 2.2.1.2075

Edited November 5, 2023 by Mia Winter

[stokerg]

Hi @Mia Winterand Welcome to the Forums,

Could you attach the full crash report?  To find the report see this link.

Can you remember anything about your workflow in Designer leading up to the issue starting?