DianeF Posted November 2, 2023 Posted November 2, 2023 I just opened a file in Photo V 2.2.1 and my right studio has disappeared. I tried resetting the studio but that didn't help. I tried hiding and then unhiding the right studio but that also didn't help. I tried minimizing the image to see if the studio panels were visible on the page, but I couldn't see them. So I'd appreciate suggestions for how to get my right studio back so that I can work on my photo. Thanks. Quote Affinity Photo, V 2.6.3 Affinity Designer, V 5.3 Affinity Publisher, V 5.3 Mac Book Air, Sequoia, 15.5
walt.farrell Posted November 2, 2023 Posted November 2, 2023 If you sometimes use multiple monitors, and have disconnected one of them, you might try Window > Zoom. There's some kind of issue involving disconnecting monitors that this can avoid. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
DianeF Posted November 2, 2023 Author Posted November 2, 2023 Thanks. I"m on a laptop with no monitors, but using Window Zoom made the studio reappear. Is this a bug in the program? Quote Affinity Photo, V 2.6.3 Affinity Designer, V 5.3 Affinity Publisher, V 5.3 Mac Book Air, Sequoia, 15.5
walt.farrell Posted November 2, 2023 Posted November 2, 2023 But did you have a monitor attached to that laptop before? If you did, then it's a known problem. If not, it may be an unknown problem. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
DianeF Posted November 2, 2023 Author Posted November 2, 2023 I am traveling now so I haven't had a monitor attached for more than 3 weeks, but, yes, I had a monitor attached before. Quote Affinity Photo, V 2.6.3 Affinity Designer, V 5.3 Affinity Publisher, V 5.3 Mac Book Air, Sequoia, 15.5
walt.farrell Posted November 2, 2023 Posted November 2, 2023 If you haven't used the application before this after you disconnected the monitor, it's probably the known problem. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
DianeF Posted November 2, 2023 Author Posted November 2, 2023 OK, thanks. When I get home and connect the laptop to the monitor, I'll see if it persists. And, thanks for telling me how to solve it if it does. walt.farrell 1 Quote Affinity Photo, V 2.6.3 Affinity Designer, V 5.3 Affinity Publisher, V 5.3 Mac Book Air, Sequoia, 15.5
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