Designer closes without reason (split)

[Kerrie Kingsley]

Hi I am new to the affinity 2 Design program, I have used Illustrator in the past and Photoshop. I am using the test program with a view to purchasing. I have been working on it for a few hours today trying to get my head around it. I have had it close for not reason and then I loose some of what I have been doing. This can be frustrating, does anyone if there is a problem or bugs to be aware of. Thanks

Kerrie

[Ron P.]

@Kerrie Kingsley, Welcome to the forums

Are there problems, bugs? Yes there are. However your trial use would expire before you could read through all of them to know if they are affecting you. So we need to narrow it down a lot.

• What OS are you using, Mac or Windows, and what version?
• Could you provide some information on your system hardware? RAM, CPU, GPU, and if you're working off files stored externally (NAS, USB, Cloud)?
• Describe as detailed as possible what you are doing with the crash occurs? Better yet, provide screenshots or video capture of this happening. Ultimately if there's a problem within the file, could you upload a problem .afdesign file. This is done by just attaching to your post. If there's privacy issues, Serif staff can provide a dropbox link for you.
• Then aside from all that, if you could pay all expenses plus a modest $10k a day salary, someone might just fly to your location where they could see first hand why you're having problems. Of course there's no guarantee the problem would be fixed.