CarJo Posted October 30, 2023 Posted October 30, 2023 Hi there, I still have Affinity Photo V1. I hadn't updated it in a while. After I upgraded to MacOS Sonoma, the app crashes when I open it. It won't go past the splash screen. The app version I am using is 1.10.6. Is there a newer version I could download? Quote
walt.farrell Posted October 30, 2023 Posted October 30, 2023 20 minutes ago, CarJo said: The app version I am using is 1.10.6. Is there a newer version I could download? Welcome to the Serif Affinity forums. No, that's the latest V1 release, as you can see here: Perhaps you're experiencing this Known Issue, which you can read about in the FAQ (along with solution): GGraff 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
CarJo Posted October 30, 2023 Author Posted October 30, 2023 50 minutes ago, walt.farrell said: Welcome to the Serif Affinity forums. No, that's the latest V1 release, as you can see here: Perhaps you're experiencing this Known Issue, which you can read about in the FAQ (along with solution): That solved my problem, thank you! Quote
walt.farrell Posted October 30, 2023 Posted October 30, 2023 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
GGraff Posted November 1, 2023 Posted November 1, 2023 I was in the same boat, but found this topic and reset to defaults using Terminal. Fixed me right up, thanks! Dan C 1 Quote
Staff Affinity Info Bot Posted November 6, 2023 Staff Posted November 6, 2023 The issue "[macOS Sonoma] - V1 Changing User interface settings on Intel Mac can crash app and then prevent run up" (REF: AF-481) has been fixed by the developers in internal build "1.10.8.318". The Affinity Store and Mac App Store releases of Affinity v1.10.6 were found to not start when running in light UI. The update to Version 1.10.8 addresses only this specific issue, allowing the V1 range of Affinity software to work on Sonoma in both Light and Dark UI. This fix is planned for inclusion in the next customer release of Affinity Photo, Publisher and Designer on macOS, 1.10.8 on the Affinity Store and Mac App Store. This build is not yet available but we are trying to release this fix as soon as possible. When released this build will be announced in the announcements forum. If you are already experiencing this problem in the Affinity store build, you will need to download the installer from the Downloads section your account on the Affinity Store, as the crash comes before the software can display any available updates. If you still experience this problem once you are using build version 1.10.8 (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
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