Ipad Rulers keep disappearing

[Chezqui]

Using my pencil I tap on the menu - then tap on rulers and they appear.

I tap on the desktop and the rulers go home

I know it's operator error but where am I going wrong please?

Ipad 13" 

2.2.1

[walt.farrell]

To dismiss the dialog you're tapping on the Preview icon (vs the dropdown arrow to its right) which will turn off things like the rulers.

[Chezqui]

14 hours ago, walt.farrell said:

To dismiss the dialog you're tapping on the Preview icon (vs the dropdown arrow to its right) which will turn off things like the rulers.

Thanks, I've posted two more vids. One taping on the dropdown tab and the other tapping on the desktop. Both times the rulers disappear. It must be something under view menu me finks.

[walt.farrell]

Strange.

Thanks for the videos. In addition to the Rulers disappearing, it seems that in all of them you have to tap on the Rulers setting in the pulldown several times to get them to actually appear, which is also strange in my experience.

I have no idea what's going on for you. Perhaps someone else will have additional suggestions.

[Chezqui]

1 hour ago, walt.farrell said:

Strange.

Thanks for the videos. In addition to the Rulers disappearing, it seems that in all of them you have to tap on the Rulers setting in the pulldown several times to get them to actually appear, which is also strange in my experience.

I have no idea what's going on for you. Perhaps someone else will have additional suggestions.

Thanks Walt
It's annoying when it has worked so well for years. Maybe I need to reinstall the app, I think it's only following the latest update.

 

[Chezqui]

No Answers here then ; (

 

[AlainP]

On 10/30/2023 at 7:05 AM, walt.farrell said:

Strange.

Thanks for the videos. In addition to the Rulers disappearing, it seems that in all of them you have to tap on the Rulers setting in the pulldown several times to get them to actually appear, which is also strange in my experience.

I can't repeat this behavior on my iPad, it seems to work fine on my side, using the keyboard, the pencil or my fingers. I don't know what is causing this. Maybe resetting the app and the iPad....

[feltleftco]

I’m having the same issues on iPad - when I click “rulers” from the drop-down menu, the ruler will appear only until I touch the screen with my pen, and then they disappear again. When I reclick the drop down menu to show it again, it is already clicked as shown. I unclick it, reclick it, and the ruler appears, but again disappears when I touch the screen. Maddening and is making it unusable for my projects 

 

Additionally, the fact we can’t just put in centering guides with a single selection is wild to me. It’s a procreate basic to be able to immediately find the center point of your canvas, it’s wild we can’t do that with this program.