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Added Alt Text and now my document won't export


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Same for me.

With a test doc and a couple of shapes, I could export a tagged PDF, regardless of whether or not the shapes had alt text.

With a real document, using Digital High Quality as the preset and then selected tagged PDF, I was unable to export, whether or not I added any alt text. Just selecting the option almost immediately resulted in the error "An error occurred while exporting to: <path/file>". The progress meter didn't get very far.

Update: both of my book projects have this issue when exporting to tagged PDF. I tried a few things in a test doc - linked resources, master page objects, hundreds of pages, lots of different types of objects - but couldn't duplicate the issue.

Edited by MikeTO
more info

Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF

My system: Affinity 2.4.2 for macOS Sonoma 14.5, MacBook Pro 14" (M1 Pro)

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  • Staff

The cause is if your document contains hyperlinks to emails/anchors, in the document you uploaded if you remove the hyperlink on RSVP it will export without an error (or export without hyperlinks or tagging enabled). It's logged with us and should hopefully be fixed in a future beta

Serif Europe Ltd. - www.serif.com

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The issue "Hyperlinks can cause an error on export with PDF Tagging enabled" (REF: AF-953) has been fixed by the developers in internal build "2.3.0.2106".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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  • 4 months later...
25 minutes ago, Jane P said:

I'm using 2.4.0.2301, and it's a new document, but I'm still getting an error message. 

Your document exports fine for me in 2.4.0.2301 on Windows. Which OS are you using, and what Export settings?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.5

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You're welcome.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.5

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