Staff Dan C Posted October 24, 2023 Staff Share Posted October 24, 2023 Following the release of Affinity 2.2, our team have discovered an issue on macOS where when connecting or disconnecting an external monitor, the Affinity app window does not resize as expected. This causes either the top 'toolbar' of the Affinity app to be hidden from view (ie the app does not fully fit on the screen), or not showing the applications UI at all, only displaying the 'New Document' dialog. Our team are aware of this issue and we're working to resolve it as soon as possible. Unfortunately there's no way to stop this issue from triggering when connecting/disconnecting an external monitor, however simply navigating to Window > Zoom from the top menu should return the missing UI elements. If you're still having trouble returning the Affinity app to default view, you can reset the app using the method described below - If you aren't using an external monitor, please create a new thread describing the issue and your setup and our team will be happy to assist further. MikeTO 1 Link to comment Share on other sites More sharing options...
Staff Serif Info Bot Posted January 2 Staff Share Posted January 2 The issue "[macOS] App Window Disappears after disconnecting and re-connecting an external monitor between app sessions" (REF: AF-417) has been fixed by the developers in internal build "2.4.0.2211". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Link to comment Share on other sites More sharing options...
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