accesstime Posted October 17, 2023 Share Posted October 17, 2023 (edited) Since installing moments four on windows 11, I have an intermittent bug, which is now beginning to annoy me. Pull out an icon from assets panel move it around using arrow keys after a few seconds of time moving in one direction it just vanishes still showing up on my layers panel. Sometimes if you move the arrow keys in the other direction it magically comes back, sometimes it does not. Now today I pulled out an icon from the assets panel which went below the layer I was working on. I tried moving it to be above via the layers panel, nothing happened on work area, so moved the top layer out of the way only to find that icon had disappeared. I can't really drag a file to show you this in action, I never know when this is going to happen, as I said above, it is intermittent, and I can't seem to be able to replicate a recipe that works every time. Using an Acer PC windows 11 22h2 moments 4, 12th Gen Intel(R) Core (TM) i7-12700F 2.10 GHz, 16.0 GB (15.8 GB usable). 64-bit operating system, x64-based processor Have the full suite of software all on version 2.2 The above seems only to affect Publisher. Edited October 17, 2023 by accesstime added more info Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 18, 2023 Staff Share Posted October 18, 2023 Hi @accesstime, Thanks for your report! Unfortunately I've been unable to replicate this behaviour here currently - though this may be occurring due to your Layers hierarchy in your specific file. I appreciate you mention this is an intermittent issue, but if you are able to provide a screen recording showing this happening, we should be able to investigate further. If you're unsure how to take a screen recording, please check out our FAQ linked below - Does this occur with seemingly any asset, or only specific ones? Are your Icon Assets purely vector, or a mixture of pixel and vector content? When this next occurs, I'd recommend checking the layers Opacity in the Layers Studio, to ensure this has not accidentally been reduced - equally you can use the Transform Studio to see the current X,Y,H&W values for the selected object, which also may provide some insight as to the objects location in your document. Many thanks in advance Quote Link to comment Share on other sites More sharing options...
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