Thomahawk Posted October 17, 2023 Posted October 17, 2023 I am on Mac OS X 12.7 Monterey Publisher 2.2.0 Trying to open an existing document, Publishers starts but no document appears, no window whatsoever. Creating a new document, the setting window appears, choosing a format like A4 or anything and "erstellen" (create), but nothing appears. - Restarting the Mac did not help - deleting Publisher download again from Serif and making a fresh install did not help - deleting everything from user/Library containing "publisher" in filename, did not help This means I am totally lost and can not work anymore. PS. I posted this now in BUGS too. Quote
Thomahawk Posted October 17, 2023 Author Posted October 17, 2023 OK, after I tried around some more things, I also clicked on "windows free moveable" (Fenster frei Verschiebbar) in the views menu and suddenly the document window appeared. I can now work again. Two things about this: 1. I did never chose any such command, so Publisher did hid its main window without my influence for no reason 2. even deleting all preference settings did not solve the problem. But it should have. R C-R 1 Quote
Dan C Posted October 18, 2023 Posted October 18, 2023 Thanks for reporting this issue and letting us know the solution you used to resolve this. This isn't an issue I've seen reported previously and thus far I have been unable to replicate this behaviour here. If you find a consistent way to 'trigger' this issue occurring on your mac, please do let us know and I will be happy to report this to our developers! 22 hours ago, Thomahawk said: 2. even deleting all preference settings did not solve the problem. But it should have. This likely depends on the specific 'preferences' you deleted, as the app stores settings in multiple locations on your Mac and I don't believe any of the 'CTRL' run up reset options would directly affect this setting. Quote
R C-R Posted October 18, 2023 Posted October 18, 2023 4 hours ago, Dan C said: This isn't an issue I've seen reported previously and thus far I have been unable to replicate this behaviour here. Can you tell me what the US English version of "windows free moveable" (Fenster frei Verschiebbar) in the Views menu is so I can test this for myself? I can't find anything that fits that translation there on my Mac. Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Dan C Posted October 18, 2023 Posted October 18, 2023 6 minutes ago, R C-R said: Can you tell me what the US English version of "windows free moveable" (Fenster frei Verschiebbar) in the Views menu is so I can test this for myself? 'Fenster' is the Window menu, not View menu - so I'm not sure why OP mentioned the View menu in their post. From what I understand, the 'Fenster frei Vercheibbar' menu item referenced above is actually 'Ansicht als frei verschiebbares Fenster' within the 'Fenster' menu, which is the German Translation for the Float View to Window option in the Window menu. R C-R 1 Quote
Thomahawk Posted October 19, 2023 Author Posted October 19, 2023 Thanks for the inputs. But I am not able to reproduce this problem. I doubt it really has to do with the "float window" command. That one and its counterpoint are always inactive and can not be used, don't matter what I do. Quote
R C-R Posted October 19, 2023 Posted October 19, 2023 (edited) 33 minutes ago, Thomahawk said: That one and its counterpoint are always inactive and can not be used, don't matter what I do. What is the counterpoint to Float Window? Regardless, for me on my Mac, Float Window is not always available if the document window is already floating. If the window is already floating then it is greyed out, as one would expect.... Edited October 19, 2023 by R C-R Thanks Walt! Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
walt.farrell Posted October 19, 2023 Posted October 19, 2023 3 minutes ago, R C-R said: Float Window is always available if the document window is already floating. If the window is already floating then it is greyed out, as one would expect.... Possibly the first "already" should be a "not"? R C-R 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
R C-R Posted October 19, 2023 Posted October 19, 2023 15 minutes ago, walt.farrell said: Possibly the first "already" should be a "not"? Yes it should. Bad edit on my part, fixed now. Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
oschrenk Posted October 18, 2024 Posted October 18, 2024 This just happened to me on Publisher 2.5.5 macOS 15.0.1 (24A348) Main Window was gone. Opening a project or opening fresh didn't work. Using macOS Dock Option "Showing all Windows" didn't work. What helped in the end (thank to idea of OP) was to use Window > Float View to Window. Quote
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