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Posted

This is a problem already reported on the windows side, but I have confirmed it is also an issue on Mac in v2.2 in Designer. The linked post also claims this is an issue in Photo also. Here is my post on the Windows forum:

I can confirm this is an issues on Designer v2.2.0 on Windows. I don't recall this being an issues on previous versions going back to v1.8.5. I can recreate this issue consistently on my computer with the same behavior...dragging a swatch onto the node on the gradient as pictured by the OP. Freezes Designer then crashes. I am able to work around it by selecting the node first then just clicking the desired color in the palette, but that is not as intuitive. My co-worker is able to reproduce this as well on his Windows machine as well. 

I just tested on my Intel 2018 Macbook Pro running Big Sur 11.4 and I can confirm it is an issues on Mac as well. I had no issues on the previous version 2.1.x, then I ran the updater and tried again and it crashed. I haven't had a chance to verify this on my Apple Silicon Mac yet. 

  • Staff
Posted

Hi @Aaron Crawford,

Thanks for reporting this.

As you've seen from the other thread, it's something we are already aware of and affects both Mac and Windows.

I've updated the report with a link back to this thread so we can update you when it's been resolved :) 

Posted

Much appreciated. Yes, I saw in the other thread where it was reported previously, but from my experience and the other user's experience it seems to only affect 2.2.0 for us. My previous versions including 2.1.x didn't have the issues. So I wanted to make that distinction in case the issues is similar but different. As noted across the threads, I was able to recreate this issues on multiple 2.2.0 installs of Affinity Designer on 4 separate systems (2 windows, 2 Mac) with different hardware and 3 different license keys (if that would even make a difference). So definitely doesn't seem to be a specific hardware configuration. Thanks and please let me know if you would require additional info from my tests. 

  • 1 year later...
  • Staff
Posted

The issue "Gradient Tool: crash when dragging a swatch to a gradient node" (REF: AF-354) has been fixed by the developers in the latest beta build (2.6.0.3058). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

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