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Posted

hi, it’s the same for me, since friday, affinity designer 2.2.0 won’t open after it got updated, i’ve tried everything, uninstalled , reinstalled, power offed my ipad ,waited for hours on the application but no success. i tried contacting the team through mails but nothing. i don’t know what to do. i really have all my work on it and now i don’t know how to access it:( 

PLEASE HELP  

Affinity designer, 

For iPad Pro m2 6th generation, iOS17.1.2.

 

 

Posted

Hi @ashr,

Welcome to the Affinity Forums :)

I can see you have also directly emailed our support team - please refrain from contacting us through multiple channels at once as this can cause delays to you receiving a response.

In regards to the issue reported, we've replied via email and we'll continue to support you there. I hope this clears things up.

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