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Posted

Hi there, for the past 2 weeks, my affinity apps were unusable. When I open the app, this is the view I get. This is not the full-screen mode. As you see on the top i dont have acces to my tools as usual and cant go in the full-screen mode or close the page (unless i force quit).

 

I would be thankful for any help or suggestions asap.

KR,

Scer

Screenshot 2023-10-13 at 08.31.12.png

  • Staff
Posted

Welcome to the forums @Scerphotography,

There is a known issue in 2.2 logged with the developers where disconnecting/re-connecting external monitors between app sessions can cause the UI to clip, are you potentially using an external monitor with a Macbook?

You should be able to restore the app UI by doing a CTRL-runup:

  1. Quit all Affinity apps
  2. Hold down CTRL and launch Publisher while still holding CTRL
  3. A 'Clear user data' menu should appear with three boxes ticked, press 'Clear'
  4. The app will now launch with a hopefully restored UI.

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