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Posted


Has anyone seen the following:

After upgrading to OSX 14, the colour picker (tool and colour tab) does not sample colours outside of the Affinity application window (all three apps).  The RGB values are always 255,255,255. Even trying to sample the Affinity UI doesn't work. OSX permissions are granted for screen recording. I have unset and reset the OSX permissions multiple times, the problem still exists.

The colour picker sampling (on any screen / application location) was working on the previous version of OSX.
 

Screenshot 2023-10-07 at 12.10.21 PM.png

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Posted

Hi Sid J,

This is a known issue currently logged with our developers to be fixed in a future update. I apologise for any inconvenience in the meantime.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted
5 hours ago, Callum said:

This is a known issue currently logged with our developers to be fixed in a future update.

Any idea why it is working correctly on my Mac running Catalina? Both the dropper in the Color panel & the Picker Tool work as expected in AD V2. Where it does not work is the dropper in AP V2 but there the Picker Tool works fine.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

  • 1 month later...
  • 2 months later...
Posted

Any ETA on this fix? I think there's been two updates since I noticed it and this functionality still has not been restored as of 2.4.0

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